Laptop gets IP, but no internet

[Guest]

Hi folks, need help with a little problem. My laptop, after getting its SP2
update, will no longer connect to the internet even though I receive my
router's IP address when I ipconfig /all. I can ping and connect to the
router but cannot access anything beyond that. I tested it with another
router/internet connection, same thing (which is why I suspect it's not the
router). Other computers on both internet connections I tested work fine. The
ethernet card is installed and shows "connected" in network connections.
What's going on?

 

[Jack \(MVP-Networking\).]

Hi

SP2 upgrades the security and switches Windows Firewall On. Check the
Firewall settings make sure that it allows IE to communicate.

http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx

Jack (MVP-Networking).

 

[Guest]

Thanks Jack. I don't think that's it, however. I disabled the firewall, and
XP does not alert me when IE launches (asking if it can have access to the
internet). I did however see an instance of "Internet Gateway" in my
networking connections, something I hadn't seen before. Not much more info
available on this, except that I can't delete it.

Cheers,
chris

 

[Chuck]

Hi folks, need help with a little problem. My laptop, after getting its SP2
update, will no longer connect to the internet even though I receive my
router's IP address when I ipconfig /all. I can ping and connect to the
router but cannot access anything beyond that. I tested it with another
router/internet connection, same thing (which is why I suspect it's not the
router). Other computers on both internet connections I tested work fine. The
ethernet card is installed and shows "connected" in network connections.
What's going on?

Chris,

Exactly what error are you seeing when it "will no longer connect to the
internet"?
<http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html>
http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html
Conduct a simple 4 step test. In this example, I'll target www.yahoo.com, which
uses (among many others) 66.94.230.33. Feel free to use whatever web site, for
your testing, that pleases you.
* From a command window:
1. Ping www.yahoo.com.
2. Ping 66.94.230.33.
3. Note success / exact text of error messages.
* From your browser:
1. Browse www.yahoo.com.
2. Browse 66.94.230.33.
3. Note success / exact text of error messages.