Konica-Minolta 2300 Series (DL & W models) paper feed problems - anyone else had this?


T

Trojan Hussar

I posted around a year ago regarding a paper feed problem with my
Konica Minolta 2300DL reporting phantom paper jams. Having picked up
the paper it didn't reach the second set of rollers quick enough and
reported a 'Paper Jam - Tray 1' error.

I was given a 2300W (the cheaper non-network and Windows only version
of the 2300DL) and this has now developed a similar fault, where the
paper arrives at the second roller too soon and is promptly folded
into pretty corrugated sheets. Sometimes these just jam, and
occasionally they emerge from the top all folded up but printed on.

Anyone else had similar problems?

Regards,
TH.
 
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T

Tony

Trojan Hussar said:
I posted around a year ago regarding a paper feed problem with my
Konica Minolta 2300DL reporting phantom paper jams. Having picked up
the paper it didn't reach the second set of rollers quick enough and
reported a 'Paper Jam - Tray 1' error.

I was given a 2300W (the cheaper non-network and Windows only version
of the 2300DL) and this has now developed a similar fault, where the
paper arrives at the second roller too soon and is promptly folded
into pretty corrugated sheets. Sometimes these just jam, and
occasionally they emerge from the top all folded up but printed on.

Anyone else had similar problems?

Regards,
TH.

I seriously doubt that the paper can arrive "too soon", there is no way I can
conceive of that happening.
More likely is paper scrap somewhere in the registratiion area that is
partially impeding the paper moving through the printer, or a mechanical
problem with the roller drive. The paper scrap is the most likely cause.
Tony
MS MVP Printing/Imaging
 
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T

Trojan Hussar

I've cleaned the paper path and rollers and there would appear to be
no physical blockage, the fact that occasionally the paper does emerge
albeit folded very neatly would seem to suggest there is no actual
obstruction. The rollers are all free to move and there is no
significant build up of paper residue or apparent lack of lubricant.

Having got hold of the engineers manual on the 2300 series there seems
to be a an over abundance of information regarding 'timing errors'
unfortunately the engineers notes give the only solution as 'replace
system board' something for which Konica Minolta want the sum of £175
UKP. Seems a real shame since neither of these printers have done many
pages, the 2300DL died after two years having done just under 4500
pages the 2300W only has 13,000 pages on the clock. Konica-Minolta/QMS
obviously used to know how to make printers as I have a QMS Magicolor
2 DeskLaser under my desk which is still going strong after many many
thousand pages, it's just a shame I can't print from it under Linux...

Regards,
Jason.
 

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