Keyboard shortcuts no longer work

[Guest]

Since yesterday, have had difficulty using any Ctrl shortcut normally used
for formatting (such as Ctrl+Shift+Up arrow to select a range)...but the Ctrl
key still works. I'm assuming it's a setting change of some sort, but seem
unable to figure it out. It's for Excel 2000

 

[Guest]

Hate to sound like the help desk, but have you rebooted?

 

[Guest]

Yes...it's survived several reboots. That's why I assume it's a setting
change.

 

[Dave Peterson]

I don't know of any setting that would allow/block this.

Have you tried swapping keyboards?

(Maybe it's a hardware problem.)

 

[Guest]

Hate to say it...but I've tried that too.

I don't know of any setting that would allow/block this.

Have you tried swapping keyboards?

(Maybe it's a hardware problem.)

 

[Dave Peterson]

If you open an MSWord document (in MSWord), and go to the bottom of the text,
does ctrl-shift-uparrow work there?

(I don't have another guess, but maybe it'll give you something more to look
for.)

And if you start excel in safe mode:
windows start button|run
excel /safe

does it work there?