Keyboard problem

[yogi]

I have used my Microsoft keyboard for years without any problem but
the other day when I logged on, it wouldn't work, i.e. when I pressed
a key nothing happened. On further review I noticed that it did work,
but only if I held the key down for a full second each time. I have
uninstalled and re-installed the driver but the problem still exists.
Any suggestions please?

 

[Ken Blake]

I have used my Microsoft keyboard for years without any problem but
the other day when I logged on, it wouldn't work, i.e. when I pressed
a key nothing happened. On further review I noticed that it did work,
but only if I held the key down for a full second each time. I have
uninstalled and re-installed the driver but the problem still exists.
Any suggestions please?

Try the easiest thing first. The standard suggestion when a piece of
hardware like that fails suddenly:

Borrow a keyboard from a friend and see if using it fixes the problem. If it
does, buy a new keyboard. If it doesn't, post back here.

 

[yogi]

Try the easiest thing first. The standard suggestion when a piece of
hardware like that fails suddenly:

Borrow a keyboard from a friend and see if using it fixes the problem. If it
does, buy a new keyboard. If it doesn't, post back here.

Thanks Ken. I've already tested it with the keyboard from my other PC.
Same problem so it's not the keyboard that's the problem.

 

[bojimbo26]

Thanks Ken. I've already tested it with the keyboard from my other PC.
Same problem so it's not the keyboard that's the problem.

Have you tried doing a speed test in control panel ?

 

[yogi]

Have you tried doing a speed test in control panel ?- Hide quoted text -

- Show quoted text -

Yes - but it just confirms the one second delay.

 

[Ken Blake]

Thanks Ken. I've already tested it with the keyboard from my other PC.
Same problem so it's not the keyboard that's the problem.

OK, but for the future, let me suggest that when you ask a question here, it
would save us all time and trouble if you would describe what you've already
tried.

What anti-virus and antispyware software do you run, and are they up to
date?

 

[yogi]

OK, but for the future, let me suggest that when you ask a question here, it
would save us all time and trouble if you would describe what you've already
tried.

What anti-virus and antispyware software do you run, and are they up to
date?

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup- Hide quoted text -

- Show quoted text -

Ken, I use Norton anti-virus. I have updated it and ran it this
morning but it found no viruses. However, I found that when I log in
as one of the other XP users that are set up on my PC, the keyboard
works fine! When I log in under my own XP user, the keyboard has the
one second delay I have described. Does this suggest a particular
remedy please?

 

[Ken Blake]

Ken, I use Norton anti-virus. I have updated it and ran it this
morning but it found no viruses. However, I found that when I log in
as one of the other XP users that are set up on my PC, the keyboard
works fine! When I log in under my own XP user, the keyboard has the
one second delay I have described. Does this suggest a particular
remedy please?

You didn't say anything about anti-spyware, which I also asked about. An
anti-virus program alone is *not* sufficient to protect you.

I recommend that you go to
http://www.elephantboycomputers.com/page2.html#Removing_Malware
and follow the instructions there.

I can't be sure spyware is your problem, but it's a possibility that you
should look into.

 

[yogi]

You didn't say anything about anti-spyware, which I also asked about. An
anti-virus program alone is *not* sufficient to protect you.

I recommend that you go tohttp://www.elephantboycomputers.com/page2.html#Removing_Malware
and follow the instructions there.

I can't be sure spyware is your problem, but it's a possibility that you
should look into.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup- Hide quoted text -

- Show quoted text -

The Norton software scans for both viruses and spyware but I'll try
the link you suggest.

 

[Shenan Stanley]

I have used my Microsoft keyboard for years without any problem but
the other day when I logged on, it wouldn't work, i.e. when I
pressed a key nothing happened. On further review I noticed that it
did work, but only if I held the key down for a full second each
time. I have uninstalled and re-installed the driver but the
problem still exists. Any suggestions please?

Try the easiest thing first. The standard suggestion when a piece of
hardware like that fails suddenly:

Borrow a keyboard from a friend and see if using it fixes the
problem. If it does, buy a new keyboard. If it doesn't, post back
here.

Thanks Ken. I've already tested it with the keyboard from my other
PC. Same problem so it's not the keyboard that's the problem.

OK, but for the future, let me suggest that when you ask a question
here, it would save us all time and trouble if you would describe
what you've already tried.

What anti-virus and antispyware software do you run, and are they
up to date?

Ken, I use Norton anti-virus. I have updated it and ran it this
morning but it found no viruses. However, I found that when I log in
as one of the other XP users that are set up on my PC, the keyboard
works fine! When I log in under my own XP user, the keyboard has the
one second delay I have described. Does this suggest a particular
remedy please?

You didn't say anything about anti-spyware, which I also asked
about. An anti-virus program alone is *not* sufficient to protect
you.

I recommend that you go to
http://www.elephantboycomputers.com/page2.html#Removing_Malware
and follow the instructions there.

I can't be sure spyware is your problem, but it's a possibility
that you should look into.

The Norton software scans for both viruses and spyware but I'll try
the link you suggest.

Just a random comment - but I think many will agree with me...

Norton may 'scan for' spyware/adware - but it is a limited set of
spyware/adware and it is by far - not the best at it. Norton/Symantec
started out with 'utilities' and moved their way into antivirus... Then they
started putting out 'all-in-one' solutions that - at best - did the same job
as many freeware applications and used up more resources while doing it. On
top of that - no single application can rid you of all types of
spyware/adware.

If I might suggest...

SuperAntiSpyware (Free and up)
http://www.superantispyware.com/

Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/
(How-to: http://snipurl.com/atdk )

Those two would be most likely to find things that Norton doesn't even
suspect.

 

[Ken Blake]

On Aug 31, 3:04 pm, "Ken Blake" <[email protected]>
wrote:

The Norton software scans for both viruses and spyware but I'll try
the link you suggest.

If it does scan for spyware, it does so only in the most minor of senses.
Moreover, even if it were the equal of the very best anti-spyware product
(and it's very far from that), it would be insufficient to protect you.

A single anti-spyware product--even the best one-- is *not* good enough.
Note what Eric Howes, who has done extensive testing on Anti-Spyware
products, states:

"No single anti-spyware scanner removes everything. Even the best-performing
anti-spyware scanner in these tests missed fully one quarter of the
"critical" files and Registry entries" See
http://spywarewarrior.com/asw-test-guide.htm