G Guest May 20, 2005 #1 The keyboard is frozen. the mouse and touchpads work fine. Any suggestions to troubleshoot the problem.
The keyboard is frozen. the mouse and touchpads work fine. Any suggestions to troubleshoot the problem.
C Carey Frisch [MVP] May 20, 2005 #2 Welcome to Dell Support http://support.dell.com/home.aspx Welcome to Dell Community Forums http://forums.us.dell.com/supportforums/ -- Carey Frisch Microsoft MVP Windows XP - Shell/User Microsoft Newsgroups Get Windows XP Service Pack 2 with Advanced Security Technologies: http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx ------------------------------------------------------------------------------------------- : | The keyboard is frozen. the mouse and touchpads work fine. Any suggestions | to troubleshoot the problem.
Welcome to Dell Support http://support.dell.com/home.aspx Welcome to Dell Community Forums http://forums.us.dell.com/supportforums/ -- Carey Frisch Microsoft MVP Windows XP - Shell/User Microsoft Newsgroups Get Windows XP Service Pack 2 with Advanced Security Technologies: http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx ------------------------------------------------------------------------------------------- : | The keyboard is frozen. the mouse and touchpads work fine. Any suggestions | to troubleshoot the problem.
T T. Waters May 20, 2005 #3 Jim said: The keyboard is frozen. the mouse and touchpads work fine. Any suggestions to troubleshoot the problem. Click to expand... Reboot and see what happens. If still no joy, reboot into Safe Mode and let us know what happens.
Jim said: The keyboard is frozen. the mouse and touchpads work fine. Any suggestions to troubleshoot the problem. Click to expand... Reboot and see what happens. If still no joy, reboot into Safe Mode and let us know what happens.
A Al Dykes May 20, 2005 #4 Reboot and see what happens. If still no joy, reboot into Safe Mode and let us know what happens. Click to expand... Try to Plug a kbd into the ps/2 jack and reboot. If nothing else it will give you a way to get your data off.
Reboot and see what happens. If still no joy, reboot into Safe Mode and let us know what happens. Click to expand... Try to Plug a kbd into the ps/2 jack and reboot. If nothing else it will give you a way to get your data off.
S Steve N. May 20, 2005 #5 Al said: Try to Plug a kbd into the ps/2 jack and reboot. If nothing else it will give you a way to get your data off. Click to expand... PS/2 devices are not hot-plugable, I'd shut down first. Steve
Al said: Try to Plug a kbd into the ps/2 jack and reboot. If nothing else it will give you a way to get your data off. Click to expand... PS/2 devices are not hot-plugable, I'd shut down first. Steve
S Steve N. May 20, 2005 #6 Jim said: The keyboard is frozen. the mouse and touchpads work fine. Any suggestions to troubleshoot the problem. Click to expand... Does the keyboard work to get into BIOS (F2 as I recall on that Dell model)? Steve
Jim said: The keyboard is frozen. the mouse and touchpads work fine. Any suggestions to troubleshoot the problem. Click to expand... Does the keyboard work to get into BIOS (F2 as I recall on that Dell model)? Steve
