keyboard drivers deleted - windows xp

[Guest]

I have accidentally deleted the keyboard/mouse drivers in XP. When the
machine boots up, the keyboard works in setup mode or if I boot from a
floppy. But, as soon as the windows screen appears, both mouse & keyboard
are dead.
Also, when I boot from a floppy, it tells me that drive c: is "invalid"
I have tried a different keyboard, including USB version, to no avail.
Can anybody advise or help? Can I create a "windows boot-up disk" - which
has generic drivers etc? I have another machine to create such a disk if
possible.
Any help would be greatly appreciated. Thanks.

Yevhen

 

[Rick \Nutcase\ Rogers]

Hi,

A dos boot floppy cannot read an NTFS partition, which is probably why you
get the "C: is invalid" when you try to access it this way.

Can you load Safe mode, and when you do is the mouse and keyboard available
to you then?

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Thanks for that Rick, & the link, however....

Yes I can start in Safe Mode (f8) and all the other options are available,
like "last known working ........." - they all boot into the logging on
screen - but mouse and keyboard are still dead. In the screen that lets you
choose your boot up mode, the keyboard is fine. I have tried all the options
available, with the same result.

I have a recovery disk. Is it safe to use, but I don't want to jeopardise
loosing my data on the hard drive. It says on the disk - not to be used
without direction from technical support (Mesh) - but I am unable to log onto
the Mesh support page!!!

Perhaps they want me to ring on £1/min phone line.

Thanks anyway
Yevhen

 

[Ron Bogart]

In

Thanks for that Rick, & the link, however....

Yes I can start in Safe Mode (f8) and all the other options are
available, like "last known working ........." - they all boot into
the logging on screen - but mouse and keyboard are still dead. In
the screen that lets you choose your boot up mode, the keyboard is
fine. I have tried all the options available, with the same result.

I have a recovery disk. Is it safe to use, but I don't want to
jeopardise loosing my data on the hard drive. It says on the disk -
not to be used without direction from technical support (Mesh) - but
I am unable to log onto the Mesh support page!!!

Perhaps they want me to ring on £1/min phone line.

Thanks anyway
Yevhen

If you use the *Recovery* CD - you will lose all your data. It is designed
to return you to the state in which you received the computer. Any new
programs and all data will be lost.

 

[Rick \Nutcase\ Rogers]

Hi,

You'll have to see if they have a non-destructive recovery option, as that
is what you will likely need to do at this point. How did you "accidentally"
do this anyways?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi

I used the recovery disk and did a new installation whilst leaving old one
intact. Worked fine - have backed up all my data and will now reformat and
re-install.

I "accidentally" deleted them whilst trying to get rid of unwanted
programmes which had been installed over a few years, on a PC at a Community
Centre I help run. I just needed to free up hard disk space, defrag etc etc.
Somebody at some time had used an infrared keyboard and mouse and installed
all the associated drivers etc. Using Add/Remove programmes, I deleted the
Logitech suite, thinking it was not needed.

So, I don't suppose I can claim to have done it accidentally, more like
ignorantly.

Thanks for all advice offered - it got me out of my own hole.

Yevhen

 

[Guest]

I don't see that this problem has been successfully resolved. I don't know
if you have tried this but it may work; on a different machine go to the
chipset's manufacturer and download the drivers for your chipset. They will
usually have a version that you will install onto a bootable floppy. Boot
the problem PC with this floppy. Try the same thing with the motherboard
manufacturer for a bios update.