kernel_data_input_error

[Guest]

Hi

Running Windows XP Prof build 5.1.2600 on an IBM Thinkpad
T23 (system model 26474PG) with Office 2000 running
(build 9.0.2720)

After about an hour operation I get the following:-

Kernel_data_inpage_error

technical Info:-

***Stop: 0x0000007A (0xE155A844, 0XC000000E,
0XBF8F5C8F,0X0065B860)

*** WIN32K.SYS - ADDRESS BF8F5C8F BASE AT BF800000,
DATESTAMP 3B7DE698

BEGINNING DUMP OF PHYSICAL MEMORY


The only additional devices attached are an Orinoco
Wireless lan card (but problem appears when it's out
also).


Can anybody provide any advice as to how to fix this -
(and I am unfortunately not a programmer !!!)

Thanks

 

[Paul B T Hodges]

This link explains the possible causes. Its probably hardware related,
memory, disk controller, or a hard disk with bad sectors.

http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/prmd_stp_fvlq.asp

Does chkdsk run when the system restarts ?

Are there any disk related errors in the system event log

click start
click run
key in "eventvwr.msc" without the quotes

click on system in the left pane

Look at the list of events in the right pane, check any which are flagged
with a white cross on a red circular background to see if they are disk or
some other hardware related.

Did the thinkpad come with any diagnostics? You may be able to download them
from the ibm website.

You can test the memory with the windows memory diagnostic.
http://oca.microsoft.com/en/windiag.asp

If you know the make of the disk drive, you could try that manufacturers
website for some disk diagnostics.

As a catchall for the chance it isnt hardware, you might want to check that
your system is up to date with sp1 and other fixes, and run the driver
signature verification tool to check for driver which aren't qualified
against xp.

click start
click run
key in "sigverif" without the quotes.

Get xp to check all its system files and recover any it thinks are corrupt.

click start
click run
key in "sfc/scannow" without the quotes.

And of course Scan the system for viruses. You should be doing this anyway.

Feels like hardware though.

Paul