KERNEL_DATA_INPAGE_ERROR

[Guest]

My wife and I have been getting the blue screen with KERNEL_DATA_INPAGE_ERROR
(see below) error message when I perform virus scan, install Windows updates,
moving/copying files using Windows Explorer or sometime when we are simply
browsing the web on our laptop. I checked Knowledgebase article 293857. It is
the closest article I can find but I don't think it really applies to my
problem. I think the problem is related to the hard drive but I doubt it is
the problem with the hard drive itself. Because once I booted up Windows in
Safe Mode. I was able to move/copy a lot of files using Windows Explorer with
no problem. No hardware was installed recently. No software was install
recently except MSN Messenger 7.5 was installed on 8/29/05. I checked the
BIOS for the laptop. There is no memory options to disable. Does anyone have
any suggestion to resolve this problem?

Thank you in advance!

Content of error message:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

KERNEL_DATA_INPAGE_ERROR

If this is the first time you've seen this Stop error screen, restart your
computer. If this screen appears again, follow thses steps:

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use Safe Mode to remove or disable components, restart your computer,
press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x0000007A (0xE17FAABC, 0xC000000E, 0xBF97158A, 0x100CF860)

*** win32k.sys - Address BF97158A base at BF8000000, DateStamp 3f73195d

Beginning dump of physical memory

 

[Guest]

Wow, what I chance! I was writing a new message that I have the same problem
my computer got the blue screen with same error message.

I didn't update a driver, install new hardware, either. But last week there
were electricity cut outs in office. It started doing like this after these
cut outs.

Moreover, after I push reset button, BIOS can't see primary IDE's (HDD and
CDROM) so gives the error "Disk Boot Failure, Insert System Disk and press
Enter". Then I'm waiting for some time and start-up computer it normally
opens.

Is it a hardware problem?

 

[seth]

could be a device driver that's causing it to crash
after the stop code, you see 4 groups of numbers
as listed in the ntstatus.h file, a 0xC000000E code is STATUS_NO_SUCH_DEVICE

http://support.microsoft.com/default.aspx?scid=kb;en-us;130801

http://support.microsoft.com/default.aspx?scid=kb;en-us;315266

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - left hand column
(7A)

http://aumha.org/win5/kbestop.htm

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Thanks for the info. Is it the hard drive's device driver that's causing the
problem? How do I fix this device driver?

 

[seth]

doubt it
could be driver for sound card, or some other peripheral connected to your
laptop
would have to go one device at a time to narrow down the possibilities