Keeping custom properties when forwarding or replying to an email message.

[ddumontier]

We have emails saved on the file system. These emails have custom
properties attached to
them. There is no custom form, just custom properties. They are not
meant to be seen by the user. An external program looks at these
values. These properties
were originally added using objPost.UserProperties.Add. We need it
so that when someone opens up one of these emails into Outlook through
the file
system, and then replies or fowards the message, these custom
properties are still values in the reply email. This is so the
external program can
track these emails.

How do we maintain the custom properties like that? We could have
these emails opened up using an Outlook command line that includes a
path to a macro, if that is needed. But then in the macro I would need
to know both the values of the original email, and be able to capture
a send event. Can someone point me in the right direction.

Our Company uses Outlook 2000 and Outlook 2002.

 

[ddumontier]

We have emails saved on the file system. These emails have custom
properties attached to
them. There is no custom form, just custom properties. They are not
meant to be seen by the user. An external program looks at these
values. These properties
were originally added using objPost.UserProperties.Add. We need it
so that when someone opens up one of these emails into Outlook through
the file
system, and then replies or fowards the message, these custom
properties are still values in the reply email. This is so the
external program can
track these emails.

How do we maintain the custom properties like that? We could have
these emails opened up using an Outlook command line that includes a
path to a macro, if that is needed. But then in the macro I would need
to know both the values of the original email, and be able to capture
a send event. Can someone point me in the right direction.

Our Company uses Outlook 2000 and Outlook 2002.

No response to this yet? As a quick summary to what I am asking, when
someone opens up an email from the file system, we need certain
custom property values that is defined in the email to be maintained
when it is forwarded or replied to.

I am guessing that it cannot be done.I have thought about the
following options, none which will work.
For it to work an event that fires on a forward or reply is needed,
which outlook does not seem to have. I could handle the 'send' email
event

 

[ddumontier]

Sorry, I accidentally sent the above post before I was done the
messge. I am finishing it now.

 

[ddumontier]

We have emails saved on the file system. These emails have custom
properties attached to
them. There is no custom form, just custom properties. They are not
meant to be seen by the user. An external program looks at these
values. These properties
were originally added using objPost.UserProperties.Add. We need it
so that when someone opens up one of these emails into Outlook through
the file
system, and then replies or fowards the message, these custom
properties are still values in the reply email. This is so the
external program can
track these emails.

How do we maintain the custom properties like that? We could have
these emails opened up using an Outlook command line that includes a
path to a macro, if that is needed. But then in the macro I would need
to know both the values of the original email, and be able to capture
a send event. Can someone point me in the right direction.

Our Company uses Outlook 2000 and Outlook 2002.

No response to this yet? As a quick summary to what I am asking,
when
someone opens up an email from the file system, we need certain
custom property values that is defined in the email to be maintained
when it is forwarded or replied to.

I am guessing that it cannot be done.I have thought about the
following options, none which will work.
- Ideally being able to capture a forward or relpy event in Outlook
would be nice but Outlook does not seem to have this.
- I can handle the send event, but that event no longer has access to
the original email.
- We need to keep this inviisble to the users, so creating a custom
macro button won't work.
- I could have the property values listed in the text or subject
somewhere, and remove these on send, but there is nothing that will
prevent the user from removing them.
- I could embed these values as HTML comments, but the format of the
email may not be HTML.

Any thoughts on how this could get done. If there isn't a solution I
would like a confirmation on that. If the link that opens up the email
points to Outlook instead, and passes along both the email and a macro
as command line parameters could this work? Or couls this be programed
in as an exchange server event?

Any answer to this will be appreciated.