KB983583; KB982524 fail to install


G

Guest

Little activity in eternal september's microsoft.public.windowsupdate so
posted here too.
Appols for any confusion.
S

Security Update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server
2003 and Windows XP x86 (KB983583)
Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for
Windows Server 2003 and Windows XP x86 (KB982524)



A while since I went back on the pc and some of it's updates don't seem to
have been going through.

It's XPPro SP3 with 2gig ram and Avast AV and Spybot's Teatimer (the latter
turned off during the install attempts)

The pc was on the MSUpdate site, and I have tried reverting to WIndows
Update, but I still get the message above after the installation has tried
to run for several minutes. Then it tells me I still need to update...

I have no idea why it is asking me about windows server either, as this is
just one little pc used for routine office work.

Cheers,

S
 
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P

PA Bear [MS MVP]

1. KB982524 is an Optional, non-security update. Feel free to hide it.

2. See the "How to obtain help" section of
http://support.microsoft.com/kb/983583

For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB999999).

Or you can...

Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

3. You will find support for Windows Update in this forum:
http://social.answers.microsoft.com/Forums/en-US/vistawu/threads

NB: See this "sticky" post before asking a question =>

What information to post in the Windows Update forum
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395
 
G

Guest

Thanks Robear,

The download page says:

Files in This Download
The links in this section correspond to separate files available in this
download. Download the files most appropriate for you.
File Name: File Size
NDP20SP2-KB983583-IA64.exe
30.0 MB
DownloadDownload
NDP20SP2-KB983583-x64.exe
24.3 MB
DownloadDownload
NDP20SP2-KB983583-x86.exe
11.1 MB



How does one know which files are most appropriate?

Cheers,

S
 
P

PA Bear [MS MVP]

Since you have WinXP x86 (32-bit) installed, you want
NDP20SP2-KB983583-x86.exe
 
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