KB835732 Security Patch causes freezing at startup.

[Guest]

This patch has caused freezing at startup on one particular notebook model(
all 340 of them) that we have in the company. I read the Microsoft bulletin
about a fix for the issue but we do not have Nortel network VPN running or
Ispec policy agent. The notebook is HP's Omnibook XE3 model. We even used
their factory restore cd and applied the patch and got the same freezing
condition. We then did a Win 2000 install from scratch apllied sp4 and then
KB835732 and it also produced the same result. As a work around we have to
use the recovery console and replace the ntoskrnl.exe in c:\winnt\system32
with the one from the KB835732 uninstall directory. While this is not "clean"
it works. This only fixes the issue temporarily. As we all know this patch
needs to be applied.Any help would be greatly appreciated.

 

[Guest]

I had a similar problem on a laptop. I got repeated instances of Event ID
256 in the event log and it took a long time for login screen to appear, and
then after entering username and pwd it took a long time for the desktop to
show up. I called ms and got the hotfix files.
The article id is 842644

 

[Guest]

Thanks for the reply. Microsoft's hotfix caused the same problems for us. I
was on the phone with Microsoft for quite sometime yesterday. I downloaded an
updated Video Controller from HP which actually did the fix for me. Works
fine now. I got no help from HP, who should have known that this was an issue.