Just switched from Express to Outlook & can't send/receive email.

[Guest]

I just switched from Outlook express to Outlook and am unable to send or
receive email. Also the Send/Receive button is missing from the toolbar.
Plus, when I went to send a test message from a particular "Account" (I have
two email accounts) after I selected the email account, I got a "fatal error
occurred with Outlook" type dialog box, but Outlook didn't close, just no
email sent.

What I did: I exported my addresses and emails from express to Outlook.
Couldn't send/receive mail (but send/receive button was there originally).

So I went to Tool, Email Account, and set up and re setup my two email
accounts. Both accounts tested fine when I clicked on "Test Email account
settings" (or whatever that tool is). I also rechecked my settings compared
to my other laptop and my other computer has no problems.

Should I ixnay this outlook & reinstall? I'm pretty computer savvy and am
frustrated that I can't figure this out. What am I missing?

 

[Diane Poremsky [MVP]]

Did you import the accounts from OE? Try creating new ones using control
panel, mail, profiles.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/