Junk mail filter definitions

[Paul Wright]

Hello,

we have a newsletter that for some reason is being
filtered by outlook (2003) and automatically send to the
junk email folder. Obviously there's soemthing in the
mail that is causing outlook to think it's spam.

I've found this...
http://office.microsoft.com/Assistance/9798/newfilters.asp
x

which is the definitions for outlook 2000, i've made sure
our email now conforms to this and indeed it now passes
outlook 2000 and 2002 fine. Still no joy with 2003
though.

Can sombody help or suggest where i can find 2003
definitions so our newsletter is not classed as spam?

Cheers
Paul.

 

[Joseph Meehan]

Hello,

we have a newsletter that for some reason is being
filtered by outlook (2003) and automatically send to the
junk email folder. Obviously there's soemthing in the
mail that is causing outlook to think it's spam.

I've found this...
http://office.microsoft.com/Assistance/9798/newfilters.asp
x

which is the definitions for outlook 2000, i've made sure
our email now conforms to this and indeed it now passes
outlook 2000 and 2002 fine. Still no joy with 2003
though.

Can sombody help or suggest where i can find 2003
definitions so our newsletter is not classed as spam?

Cheers
Paul.

The easy way may be a mail rule which looks for the newsletter and then
stops processing all other rules run before the SPAM rule.

 

[Diane Poremsky [MVP]]

there aren't any published definitions - all spammers would use them Ask
users to add your From address to the safe senders list.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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[Jason]

we have a newsletter that for some reason is being
filtered by outlook (2003) and automatically send to the
junk email folder. Obviously there's soemthing in the
mail that is causing outlook to think it's spam.

Make sure the PTR record for your domain is correct.
This is an issue we were having with Hotmail contacts.