Junk Filter Deletes Public Folder Messages

[Dave Nickason [SBS MVP]]

Has anyone seen this before?

User A has Outlook 2003 SP1 open and viewing a public folder.

User B copies a message from his Inbox or another mailbox folder to the
public folder that User A is viewing. The message almost immediately
disappears from the PF.

Turns out the missing message is in User A's junk mail folder. User B
copied the message to the PF several times trying to figure out what was
going on, and all of the copies are in A's junk folder.

I turned off A's junk mail filter, but I'm wondering if PF messages can be
getting deleted by the filter when users view the folders? This seems
bizarre to me - my understanding was that the junk filter checked messages
only on arrival to the Inbox.

It's Exchange 2003 fully patched, with a mix of Outlook 2002 and 2003
clients. Users A and B are both running 2003 SP1.

 

[Diane Poremsky [MVP]]

As annoying as it is, it's how it works. Actually, it's not bad for some
folders (that get a lot of spam, like the support address folder), but I
wish I could turn it off on others.

The junk filter works on items in PF under some conditions. If you create a
new ost, PF are filtered for junk mail if they are in PF favorites (adding
them to favorite folders might be a requirement too). It only seems to work
other times if the folder is cached locally.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Dave Nickason [SBS MVP]]

Thanks, Diane - you're right, it was a PF favorite that got filtered. I've
alerted everyone to either pay more attention to the Junk Mail Filter or
turn it off.

Dave

As annoying as it is, it's how it works. Actually, it's not bad for some
folders (that get a lot of spam, like the support address folder), but I
wish I could turn it off on others.

The junk filter works on items in PF under some conditions. If you create
a new ost, PF are filtered for junk mail if they are in PF favorites
(adding them to favorite folders might be a requirement too). It only
seems to work other times if the folder is cached locally.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Has anyone seen this before?

User A has Outlook 2003 SP1 open and viewing a public folder.

User B copies a message from his Inbox or another mailbox folder to the
public folder that User A is viewing. The message almost immediately
disappears from the PF.

Turns out the missing message is in User A's junk mail folder. User B
copied the message to the PF several times trying to figure out what was
going on, and all of the copies are in A's junk folder.

I turned off A's junk mail filter, but I'm wondering if PF messages can
be getting deleted by the filter when users view the folders? This seems
bizarre to me - my understanding was that the junk filter checked
messages only on arrival to the Inbox.

It's Exchange 2003 fully patched, with a mix of Outlook 2002 and 2003
clients. Users A and B are both running 2003 SP1.