Junk coming to Inbox

[Guest]

I have set my junk e-mail options to safe lists only, but junk mail still
goes to my inbox. When I click on a junk message in the inbox, it is
automatically deleted, and then I have to purge scads of junk mail. The same
messages also are then in my junk e-mail folder. I don't want the junk mail
coming to my inbox at all!!! Have I got the settings messed up? What can I
do?

 

[BillR [MVP]]

waht type of account is this?

 

[Guest]

I don't know enough to understand exactly what you mean, but one account is
IMAP/SMTP and the other is POP/SMTP. Is that what you were asking?

 

[BillR [MVP]]

It's expected behaviour with IMAP.
With an IMAP account the message header will go to your Inbox and the Junk
rules will only act when it is fully downloaded. An option is to download
full items instead of just headers. Mark all for download and then process.
You'll still need to purge. Deleted items can be hidden from view if you
like.

 

[Guest]

Thanks.