JPEG

[Guest]

I used to open JPEG files with no problem, suddenly I can't. Any help will be appreciated.

 

[John Inzer]

I used to open JPEG files with no problem, suddenly I
can't. Any help will be appreciated.

=======================================
What happens when you attempt to view a .jpg file?

Have the file extensions changed to .vbs

If you desribe the situation with details, someone
may be able to help you.

--

John Inzer
Picture It! MVP
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Picture It! Support Center
http://support.microsoft.com/?pr=pic

 

[Guest]

When I click to open a file I get a small box, where the picture should be, with the red and blue figure in it.

 

[John Inzer]

When I click to open a file I get a small box, where the
picture should be, with the red and blue figure in it.

===========================================
You double left click a .jpg file and all you get
is a box with a red and blue figure in it?

Sorry, but that doesn't help me to understand
the problem. Maybe someone else will have
a better idea of what you are saying.

Have the file extensions changed to .vbs?
Or...does the file name say "Shortcut"?

--

John Inzer
Picture It! MVP
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Picture It! Support Center
http://support.microsoft.com/?pr=pic

 

[John Inzer]

When I am on a web site and I want to open a 360 virtual
tour it gives me that little box.
I'm not a blonde bomb shell honest. When I left click on
the picture it changes to a small box.

=================================
That's why I asked for a description of the problem...
opening a 3d virtual tour on a website is quite different
than opening a .jpg image file that is saved on your
hard drive.

You may need to update your........
Macromedia Shockwave Player
http://tinyurl.com/2bx9e

Also, it may help if you run Disk Cleanup to delete
your temp and temporary internet files:

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

Also...here's another article that may be useful:

(283807) Pictures Are Not Displayed on Web
Sites in Internet Explorer
http://support.microsoft.com/?kbid=283807

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic

 

[Jason]

Some virtual tours run using java, which you might not have installed
on your PC, or might be turned off in your browser (tools menu,
internet options, advanced) You can find instructions for downloading
java at www.thefull360.co.uk/demo.htm Which website are you trying
to look at, specificaly?

 

[Guest]

Hi there John,
When I open the JPeg file it is nothing more than a Red X,I have ck'd my IE settings and made sure place holders was ck'd ect, updated Windows and ck'd Java..hmmmm I am just wondering if me downloading the browser Mozilla is causing the problem, But I think I had this problem before hand,
Thank you for the reply
Donna

 

[John Inzer]

Hi there John,
When I open the JPeg file it is nothing more than a Red
X,I have ck'd my IE settings and made sure place holders
was ck'd ect, updated Windows and ck'd Java..hmmmm I am
just wondering if me downloading the browser Mozilla is
causing the problem, But I think I had this problem
before hand, Thank you for the reply
Donna

========================================
Sorry but the info you provide doesn't help
me offer you a solution. Hopefully...you have
done a full system virus scan using the most
recent definitions.

Read the following articles...maybe something
in there will help:

(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675

(810978) Internet Explorer Saves Images As
Bitmaps (.bmp Files
http://support.microsoft.com/?kbid=810978

(260650) Internet Explorer Does Not Save
Graphics Files in the Proper Format
http://support.microsoft.com/?kbid=260650

(324761) Cannot Save Images in Windows
XP As JPG
http://support.microsoft.com/?kbid=324761

Go to the following site and scroll
down to the bottom of the page.
"Music, Video, and Photos"
http://tinyurl.com/7g4k

Converting .Art Images Using AOL
http://members.aol.com/oldnelly77/page9.htm

ATTENTION AOL USERS
http://www.xmission.com/~emailbox/aol.htm

AOL / .ART
http://tinyurl.com/70ka


--

John Inzer
Picture It! MVP
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Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg