Jonathan Please Help

[Carmine]

When I sign into windows messenger & look in the network
advanced setting I am not getting the msmsgs tcp or the
msmsgs upd port assignments. I tried uninstalling 4.7 &
reinstalling with no luck.I cannot use voice unless I
disable windows firewall (I never had to do this
before).Can anyone tell me why I am not getting the upd &
tcp assignments when I sign in.

Thanks Carmine

 

[Jonathan Kay [MVP]]

Greetings Carmine,

Usually reinstalling your network card (assuming you're using a NIC with your optonline
service) can "force" this to work again. To do so, click Start, All Programs, Accessories,
Communications, Network Connections, right-click your network connection and choose Disable.
Next, click Start, right-click My Computer and choose Properties. Choose the Hardware tab,
and then click the Device Manager button. Click the '+' next to Network adapters, then
right-click your network card, and choose Uninstall. Then, after confirming to uninstall,
click the Action menu, and choose Scan for hardware changes. Your network adapter should
then be reinstalled.

After this, reboot and see if there are any change. If it still doesn't work, click Start,
then Run, then type the following:
netsh int ip reset reset.txt
and click OK.

You'll see a screen briefly, which will then disappear. After this, restart once again and
see if it works.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Carmine]

Jonathan
Thank You,Thank You,Thank You
It worked now we can do voice without disabling the
firewall any more in XP Home.I tried for weeks to fix
this, you are good!What I did was the first procedure I
did not have to do the later.(just uninstalled &
reinstalled the Network Card).
Reading all these posts on here I can see you are not a
lazy person & are well dedecated to your work, I know I
appreciate you being there, I hope Bill is also. Take
care & thanks again.
Carmine

-----Original Message-----
Greetings Carmine,

Usually reinstalling your network card (assuming you're

using a NIC with your optonline

service) can "force" this to work again. To do so,

click Start, All Programs, Accessories,

Communications, Network Connections, right-click your

network connection and choose Disable.

Next, click Start, right-click My Computer and choose

Properties. Choose the Hardware tab,

and then click the Device Manager button. Click the '+' next to Network adapters, then
right-click your network card, and choose Uninstall.

Then, after confirming to uninstall,

click the Action menu, and choose Scan for hardware

changes. Your network adapter should

then be reinstalled.

After this, reboot and see if there are any change. If

it still doesn't work, click Start,

then Run, then type the following:
netsh int ip reset reset.txt
and click OK.

You'll see a screen briefly, which will then disappear.

After this, restart once again and

 

[Jonathan Kay [MVP]]

Hi Carmine,

Thanks very much and glad to be of assistance =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Carmine]

Sorry to say Jonathan it is doing it again, I tried your
second option & had no luck, any other thoughts.

Carmine

 

[Carmine]

I tried the trick again and no dice.Don't ask me why!
unless it was a freek thing.
the network adapter is a SOHOWARE 10/100 PCI

Thanks Carmine

-----Original Message-----
Hi Carmine,

Do the reinstall network card trick again and see if

that solves it (temporarily), however,

 

[Jonathan Kay [MVP]]

Hi Carmine,

Interesting -- have you actually checked that the ports aren't being opened? I'm just asking
as if you're just trying a voice conversation, it may be that the problem is on your
contacts' side.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Carmine]

Jonathan actually this problem is on my friends computer
he is the only one out of 4 of us who does not get the
assignment of the ports like we do when you just sign in
with windows messenger for Xp. I tried the trick on my
computer & I lost the assignments also & could not get
them back. I did a system restore & then I got the port
assignments automatically when I just signed on. I did
notice that when you do the uninstall of the nework
device you do lose all the checks in your manual port
assignments for MSN and any others you may have.I was
able to get mine with restore but his is doing this to
long and the restore points are to far gone.So either I
would think it is something on your trail or some
corrupted file in messenger somewhere. What is you
opinion?

Carmine

-----Original Message-----
Hi Carmine,

Interesting -- have you actually checked that the ports

aren't being opened? I'm just asking