Jiwire spotlock messed up my wireless connection

[MartyNg]

I have a Dell Inspiron 700m (Centrino...Intel on-board wi-fi). This
laptop has worked fantastic
on my wireless network for over a year, and it just started giving me
problems after trying
JiWire "Spotlock".

When installing JiWire spotlock, It mentioned something about "Zero
Wireless Configuration"
but I just clicked 'ok' without really paying attention. The button for
the free trial within
Spotlock didn't work, so I uninstalled the program. Now my wireless
connection is all messed up. It won't stay connected for more than a
few minutes. I'll be surfing along, when all of a sudden my connection
stops working and I get a "Wireless Networks detected" balloon in the
taskbar. When I go to the "View Wireless Network" screen, it shows my
network as "Not Connected". However, when I double click it, it says
"Are you sure you want to disconnect"? Wait a minute...I'm NOT
connected!!

Also, the properties window that shows the configration for wireless
networks is wacky.
Sometimes it says "Automatic", sometimes is says "Manual", and
sometimes it says "On Demand"! When the network is working, the
networks screen says "Not Connected"! It never stays on "Automatic".
Also, in the properties page for my wireless network, my WEP
seems to randomly disappear and switch to "The key is provided for me
automatically".
I'm not sure what is going on. Does anyone have any ideas what this
Spotlock program could have done to my machine?

Thanks in advance to anyone that can help!

WinXP Home SP2

 

[Steve]

Greetings,

I am an employee of Jiwire.com . It sounds like some of your computer
files have become corrupt. You will need your MS Windows cd or the
backup disks in order to fix this. Insert the disk into your CD-ROM
drive and close any window that pops up. Click on the Start menu>Run>
and in the blank field type in

sfc /scannow

This will scan for corrupt windows files on your computer and replace
them with original files from your disk. You may also try reinstalling
your network card drivers, you can find the correct ones for your
motherboard on the Dell Support website. You can find a link to their
website below.

DELL Service and Support
http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs

If you have any questions or if this problem continues please email me
at (e-mail address removed) so we can assist you until the issue is resolved.

Sincerely,

Steve Taurone
(e-mail address removed)
Jiwire.com