G
Guest
it downloads fine but when it comes to install it says quicktime can't
install due to error 2738. i don't have a clue what to do. can anyone help?
install due to error 2738. i don't have a clue what to do. can anyone help?
Ramesh said:Open an elevated Command Prompt to register the module vbscript.dll. To
open an elevated Command Prompt, click Start, click All Programs, click
Accessories, right-click Command Prompt, and then click Run as
administrator.
Type the following in the Command Prompt window:
regsvr32 vbscript.dll
Press ENTER
More information:
Error "VBScript is not installed" when installing iTunes in a Windows
Vista computer:
'Error \"VBScript is not installed\" when installing iTunes in a
Windows Vista computer' (http://www.winhelponline.com/articles/174/1/)
iTunes and QuickTime for Windows cannot be installed without Visual
Basic Script (VBScript):
'iTunes and QuickTime for Windows cannot be installed without Visual
Basic Script (VBScript)'
(http://docs.info.apple.com/article.html?artnum=304405)
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting 'Winhelponline.com'
(http://www.winhelponline.com)
it downloads fine but when it comes to install it says quicktime can't
install due to error 2738. i don't have a clue what to do. can anyone
help?
The error is the same, 2738, when trying to install Quicktime. Then the
installer says iTunes requires Quicktime, so the install can't continue.
Ramesh said:I get this or a similar error
What's the exact error message? It might be a different one from the
original post.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting 'Winhelponline.com'
(http://www.winhelponline.com)
"kmac23va" <kmac23va******.com> wrote in message
I have tried this action ad infinitum with no success. I've used the
elevated command prompt, and I've even disabled the UAC so I don't have
to use the elevated command prompt. I get told that the registration
was
successful, but every time I try to install iTunes - both 7.2 and 7.3 -
I get this or a similar error. I have a pre-installed Vista Ultimate on
an HP. I do have iTunes 7.0 installed, though...good thing I didn't get
an iPhone or I'd be dead in the water.
Does anyone have any -other- suggestions to get this working? Like how
does a manual install work, if that can bypass the issue?
Thanks.
kmac23va
I just tried to uninstall Quicktime...and I got a 2738 error trying to
do that. I'm in a catch-22 it seems. Any other ideas?
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