it just wont work.

[donna1981]

i have a new computer which is windows vista and using windows mail as
opposed to outlook which my old computor had. anyhow, it just wont work at
all...i used ntl and have completed my user name, password and pop3 & smtp
servers as required.....but everytime i open widows mail i just get error
numbers....i also use windows live mail for work and just cant seem to find
how to add that to windows mail i want all my email coming to one place so
that i dont have to go on the net and sighn in then out then in then out to
check mail!!! GRRRRR lol can anyone help at all please.

Many thanks
and merry christmas
Donna

 

[Guest]

i have a new computer which is windows vista and using windows mail as
opposed to outlook which my old computor had. anyhow, it just wont work at
all...i used ntl and have completed my user name, password and pop3 & smtp
servers as required.....but everytime i open widows mail i just get error
numbers....i also use windows live mail for work and just cant seem to
find
how to add that to windows mail i want all my email coming to one place so
that i dont have to go on the net and sighn in then out then in then out
to
check mail!!! GRRRRR lol can anyone help at all please.

Many thanks
and merry christmas
Donna

We need the entire error messages to offer much help.

If you want to switch to Windows Live Mail, you can download
and install it:

http://get.live.com/wlmail/overview

 

[donna1981]

ok the error message i get is saying invalid user name and password but it is
absolutely not wrong....i go to to virginmedia and get my emails their 10
times a day and use the exact user name and password.
the meesage is as follows.... Account: 'pop.ntlworld.com', Server:
'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name
or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

as for windows live i already have that but i dont know what to put in the
pop3 and smtp fiels of windows mail to receive my emails here. does that make
sense? lol

Many Thanks
Donna

 

[donna1981]

i forgot to add that i CAN send emails fine!!!

 

[donna1981]

ok the error message i get is saying invalid user name and password but it is
absolutely not wrong....i go to to virginmedia and get my emails their 10
times a day and use the exact user name and password.
the meesage is as follows.... Account: 'pop.ntlworld.com', Server:
'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name
or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

as for windows live i already have that but i dont know what to put in the
pop3 and smtp fiels of windows mail to receive my emails here. does that make
sense? lol

i forgot to add that i CAN send emails perfectly fine from windows
mail....just not receive

Many Thanks
Donna

 

[Gary VanderMolen]

Since you are used to Outlook, you may have an option to install Outlook
on your Vista PC. Microsoft allows an Office product to be installed on
three different computers. You will need the CD for Outlook, and the
Outlook version should be 2003 or later.

 

[Gary VanderMolen]

By "windows live" do you mean the Windows Live Mail program?
If so, it takes the same server settings as Windows Mail.

 

[Gary VanderMolen]

There is a possibility that this account has become corrupted in
Windows Mail. Delete the account, restart Windows Mail, then
recreate the account.

 

[donna1981]

sorry i am confused about what windows live means....i mean i have my own
small business website provided by microsoft office and with it i have 2
email addresses which end in @easynewandused.co.uk , but to get my emails i
have to sign into my site and get them thier....it says windows live mail
when i sign in.........i have just downloaded the other windows live thingy
me bob and thats just confused me even more....that gives the same error
message as windows mail.

ok i know i have confused everyone now....basicaly i have 4 email addresses
2 are supplied by virgin and end in @ntlworld.com and to are supplied by
windows. i want to have them all come to windows mail. i have been using
incredimail to receive my ntl mails with no probs but i don't like it so have
got rid of it. I can send from my ntl mails using windows mail but cannot
receive....as for my other 2 mail addresses i dont know how to add them
because i dont know the pop3 and smtp servers...... I hope this makes more
sense now. Sorry for confusing you lol.

Many thanks
Donna

By "windows live" do you mean the Windows Live Mail program?
If so, it takes the same server settings as Windows Mail.

--
Gary VanderMolen [MS-MVP WLM]

ok the error message i get is saying invalid user name and password but it is
absolutely not wrong....i go to to virginmedia and get my emails their 10
times a day and use the exact user name and password.
the meesage is as follows.... Account: 'pop.ntlworld.com', Server:
'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name
or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

as for windows live i already have that but i dont know what to put in the
pop3 and smtp fiels of windows mail to receive my emails here. does that make
sense? lol

Many Thanks
Donna

 

[donna1981]

have tried that loads of times, just done it again no use lol. grrrrr :/

Thanks for trying to help me. i might just contact virgin see what they can
do.

Many Thanks
Donna

There is a possibility that this account has become corrupted in
Windows Mail. Delete the account, restart Windows Mail, then
recreate the account.

--
Gary VanderMolen [MS-MVP WLM]

ok the error message i get is saying invalid user name and password but it is
absolutely not wrong....i go to to virginmedia and get my emails their 10
times a day and use the exact user name and password.
the meesage is as follows.... Account: 'pop.ntlworld.com', Server:
'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name
or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

as for windows live i already have that but i dont know what to put in the
pop3 and smtp fiels of windows mail to receive my emails here. does that make
sense? lol

i forgot to add that i CAN send emails perfectly fine from windows
mail....just not receive

Many Thanks
Donna

 

[Guest]

Here's the ntlworld.com instructions:

<http://www.virginmedia.com/customers/pdf/130307_107907_Vista_BRLN_AW05.pdf>

I forget where you get the software to read .pdf files, but it doesn't come
with Vista.

sorry i am confused about what windows live means....i mean i have my own
small business website provided by microsoft office and with it i have 2
email addresses which end in @easynewandused.co.uk , but to get my emails
i
have to sign into my site and get them thier....it says windows live mail
when i sign in.........i have just downloaded the other windows live
thingy
me bob and thats just confused me even more....that gives the same error
message as windows mail.

ok i know i have confused everyone now....basicaly i have 4 email
addresses
2 are supplied by virgin and end in @ntlworld.com and to are supplied by
windows. i want to have them all come to windows mail. i have been using
incredimail to receive my ntl mails with no probs but i don't like it so
have
got rid of it. I can send from my ntl mails using windows mail but cannot
receive....as for my other 2 mail addresses i dont know how to add them
because i dont know the pop3 and smtp servers...... I hope this makes more
sense now. Sorry for confusing you lol.

Many thanks
Donna

By "windows live" do you mean the Windows Live Mail program?
If so, it takes the same server settings as Windows Mail.

--
Gary VanderMolen [MS-MVP WLM]

ok the error message i get is saying invalid user name and password but
it is
absolutely not wrong....i go to to virginmedia and get my emails their
10
times a day and use the exact user name and password.
the meesage is as follows.... Account: 'pop.ntlworld.com', Server:
'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user
name
or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error
Number: 0x800CCC92

as for windows live i already have that but i dont know what to put in
the
pop3 and smtp fiels of windows mail to receive my emails here. does
that make
sense? lol

Many Thanks
Donna


:


Whats the error code your having with WMail?

 

[Gary VanderMolen]

I wasn't familiar with the features of Office Live, so I researched it
a bit. I believe you have the free version:
http://office.microsoft.com/en-us/officelive/FX101534261033.aspx

Note that it says: "Access e-mail, contacts, and calendar from most
Web browsers." This leads me to believe that the free version of
Office Live email does not have POP access for your
@easynewandused.co.uk addresses.

--
Gary VanderMolen [MS-MVP WLM]

sorry i am confused about what windows live means....i mean i have my own
small business website provided by microsoft office and with it i have 2
email addresses which end in @easynewandused.co.uk , but to get my emails i
have to sign into my site and get them thier....it says windows live mail
when i sign in.........i have just downloaded the other windows live thingy
me bob and thats just confused me even more....that gives the same error
message as windows mail.

ok i know i have confused everyone now....basicaly i have 4 email addresses
2 are supplied by virgin and end in @ntlworld.com and to are supplied by
windows. i want to have them all come to windows mail. i have been using
incredimail to receive my ntl mails with no probs but i don't like it so have
got rid of it. I can send from my ntl mails using windows mail but cannot
receive....as for my other 2 mail addresses i dont know how to add them
because i dont know the pop3 and smtp servers...... I hope this makes more
sense now. Sorry for confusing you lol.

Many thanks
Donna

By "windows live" do you mean the Windows Live Mail program?
If so, it takes the same server settings as Windows Mail.

--
Gary VanderMolen [MS-MVP WLM]

ok the error message i get is saying invalid user name and password but it is
absolutely not wrong....i go to to virginmedia and get my emails their 10
times a day and use the exact user name and password.
the meesage is as follows.... Account: 'pop.ntlworld.com', Server:
'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name
or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

as for windows live i already have that but i dont know what to put in the
pop3 and smtp fiels of windows mail to receive my emails here. does that make
sense? lol

Many Thanks
Donna


:


Whats the error code your having with WMail?

 

[donna1981]

yes it is the free version i have, i think you may be right because ive tried
every search i can think of in their help and can't find it. oh well.

Many Thanks
Merry christmas
Donna

I wasn't familiar with the features of Office Live, so I researched it
a bit. I believe you have the free version:
http://office.microsoft.com/en-us/officelive/FX101534261033.aspx

Note that it says: "Access e-mail, contacts, and calendar from most
Web browsers." This leads me to believe that the free version of
Office Live email does not have POP access for your
@easynewandused.co.uk addresses.

--
Gary VanderMolen [MS-MVP WLM]

sorry i am confused about what windows live means....i mean i have my own
small business website provided by microsoft office and with it i have 2
email addresses which end in @easynewandused.co.uk , but to get my emails i
have to sign into my site and get them thier....it says windows live mail
when i sign in.........i have just downloaded the other windows live thingy
me bob and thats just confused me even more....that gives the same error
message as windows mail.

ok i know i have confused everyone now....basicaly i have 4 email addresses
2 are supplied by virgin and end in @ntlworld.com and to are supplied by
windows. i want to have them all come to windows mail. i have been using
incredimail to receive my ntl mails with no probs but i don't like it so have
got rid of it. I can send from my ntl mails using windows mail but cannot
receive....as for my other 2 mail addresses i dont know how to add them
because i dont know the pop3 and smtp servers...... I hope this makes more
sense now. Sorry for confusing you lol.

Many thanks
Donna

By "windows live" do you mean the Windows Live Mail program?
If so, it takes the same server settings as Windows Mail.

--
Gary VanderMolen [MS-MVP WLM]


ok the error message i get is saying invalid user name and password but it is
absolutely not wrong....i go to to virginmedia and get my emails their 10
times a day and use the exact user name and password.
the meesage is as follows.... Account: 'pop.ntlworld.com', Server:
'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name
or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

as for windows live i already have that but i dont know what to put in the
pop3 and smtp fiels of windows mail to receive my emails here. does that make
sense? lol

Many Thanks
Donna


:


Whats the error code your having with WMail?

 

[Gary VanderMolen]

You're welcome.

Incidentally, I answered your Virgin/ntlworld issue separately.

Merry Christmas.
--
Gary VanderMolen [MS-MVP WLM]

yes it is the free version i have, i think you may be right because ive tried
every search i can think of in their help and can't find it. oh well.

Many Thanks
Merry christmas
Donna

I wasn't familiar with the features of Office Live, so I researched it
a bit. I believe you have the free version:
http://office.microsoft.com/en-us/officelive/FX101534261033.aspx

Note that it says: "Access e-mail, contacts, and calendar from most
Web browsers." This leads me to believe that the free version of
Office Live email does not have POP access for your
@easynewandused.co.uk addresses.

--
Gary VanderMolen [MS-MVP WLM]

sorry i am confused about what windows live means....i mean i have my own
small business website provided by microsoft office and with it i have 2
email addresses which end in @easynewandused.co.uk , but to get my emails i
have to sign into my site and get them thier....it says windows live mail
when i sign in.........i have just downloaded the other windows live thingy
me bob and thats just confused me even more....that gives the same error
message as windows mail.

ok i know i have confused everyone now....basicaly i have 4 email addresses
2 are supplied by virgin and end in @ntlworld.com and to are supplied by
windows. i want to have them all come to windows mail. i have been using
incredimail to receive my ntl mails with no probs but i don't like it so have
got rid of it. I can send from my ntl mails using windows mail but cannot
receive....as for my other 2 mail addresses i dont know how to add them
because i dont know the pop3 and smtp servers...... I hope this makes more
sense now. Sorry for confusing you lol.

Many thanks
Donna


:

By "windows live" do you mean the Windows Live Mail program?
If so, it takes the same server settings as Windows Mail.

--
Gary VanderMolen [MS-MVP WLM]


ok the error message i get is saying invalid user name and password but it is
absolutely not wrong....i go to to virginmedia and get my emails their 10
times a day and use the exact user name and password.
the meesage is as follows.... Account: 'pop.ntlworld.com', Server:
'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name
or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

as for windows live i already have that but i dont know what to put in the
pop3 and smtp fiels of windows mail to receive my emails here. does that make
sense? lol

Many Thanks
Donna


:


Whats the error code your having with WMail?