Is Windows Help lying about Windows Mail accounts and separate fol

[EdW]

I wanted to set up a separate e-mail account in Windows Mail for business. I
looked in Windows Help and found the heading: "Add or remove a Windows Mail
account". In the first paragraph it says: "Windows Mail makes managing
multiple accounts easy by putting each account in its own folder." So I
thought, "Great, that's just what I need."

I followed all the steps exactly and the new account was set up, but there
was no separate folder. All the mail goes into the one, original folder
called Local Folders, mixed up with all my personal stuff. That is not what I
want. I want a completely separate account with its own Inbox, Outbox, Sent,
Deleted, Draughts and Junk folders.

When I looked through past questions I found that other people have had the
same problem. However, all the offered solutions range from programming in
some complicated new rules to ditching Windows Mail altogether. So, my
question is: Is Windows Help lying?

 

[Bob]

You're confusing different accounts with different identities.

The ability to create e‑mail identities in Outlook Express, which allowed
multiple people sharing the same computer to keep their e‑mail separate, has
been removed in Windows Mail. Instead, Windows Mail enables you to create
separate Windows user accounts for each person who wants to use e‑mail on a
single computer.

You can use Windows Live Mail to have completely separate accounts with its
own Inbox.
http://get.live.com/wlmail/overview
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[Dave]

The Help is lying. Windows Mail puts all email from multiple accounts into
one Inbox. You can create message rules to move the email into separate
folders, though. But the easiest way is to use the newer Windows Live Mail,
which has separate Inbox, etc. for each account.

http://get.live.com/wlmail/overview

 

[EdW]

No, Bob, I'm not confusing accounts with identities. I do not have Outlook
Express, I have Windows Mail in the completely updated version of Windows
Vista Home Premium. If you read the Help again, it says "account" and not
"identity".
--
ed

You're confusing different accounts with different identities.

The ability to create e‑mail identities in Outlook Express, which allowed
multiple people sharing the same computer to keep their e‑mail separate, has
been removed in Windows Mail. Instead, Windows Mail enables you to create
separate Windows user accounts for each person who wants to use e‑mail on a
single computer.

You can use Windows Live Mail to have completely separate accounts with its
own Inbox.
http://get.live.com/wlmail/overview
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

I wanted to set up a separate e-mail account in Windows Mail for business.
I
looked in Windows Help and found the heading: "Add or remove a Windows
Mail
account". In the first paragraph it says: "Windows Mail makes managing
multiple accounts easy by putting each account in its own folder." So I
thought, "Great, that's just what I need."

I followed all the steps exactly and the new account was set up, but there
was no separate folder. All the mail goes into the one, original folder
called Local Folders, mixed up with all my personal stuff. That is not
what I
want. I want a completely separate account with its own Inbox, Outbox,
Sent,
Deleted, Draughts and Junk folders.

When I looked through past questions I found that other people have had
the
same problem. However, all the offered solutions range from programming in
some complicated new rules to ditching Windows Mail altogether. So, my
question is: Is Windows Help lying?

 

[EdW]

Thanks, Dave. Yes, I have come to the same conclusion that the Windows Help
on this is totally wrong and that the only real solution is to ditch Windows
Mail, even though it is part of the latest Microsoft offer in Vista Home
Premium.

 

[Dave]

Windows Mail is included with Vista, but it is over a year old, with no
updates in that time.
Windows Live Mail, is newer and has had a few updates in the same time
period. I suspect that this was the program that the Help was addressing,
although it wasn't ready to be released with Vista, so WM was tossed in.

 

[Frank Saunders MS-MVP IE,OE/WM]

I wanted to set up a separate e-mail account in Windows Mail for business.
I
looked in Windows Help and found the heading: "Add or remove a Windows
Mail
account". In the first paragraph it says: "Windows Mail makes managing
multiple accounts easy by putting each account in its own folder." So I
thought, "Great, that's just what I need."

I followed all the steps exactly and the new account was set up, but there
was no separate folder. All the mail goes into the one, original folder
called Local Folders, mixed up with all my personal stuff. That is not
what I
want. I want a completely separate account with its own Inbox, Outbox,
Sent,
Deleted, Draughts and Junk folders.

When I looked through past questions I found that other people have had
the
same problem. However, all the offered solutions range from programming in
some complicated new rules to ditching Windows Mail altogether. So, my
question is: Is Windows Help lying?

Four possibilities:

1. Use different Windows Users

2. Make new folders and make a message rule like this:

Apply this rule after the message arrives
Where the message is from the mail.fjsmjs.com account
Move it to the fjsmjs folder
and Stop processing more rules

3. Use Windows Live Mail which has separate folders for each account:
http://get.live.com/wlmail/overview

4. Buy WMIDs http://www.oehelp.com/WMIDs/Default.aspx