Is this possible

[Guest]

Is there a way to shut off or prevent the ability to mail merge? I am in a
political situation with the person who runs the company server. I am
concerned she has stopped this functionality.

 

[Sue Mosher [MVP-Outlook]]

Yes, the toolbar commands themselves can be disabled with a registry value.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Sue - Where do I look to see if mail merge has been turned off? How can I
undo it? And what is a registery value? Thanks in advance.

 

[Sue Mosher [MVP-Outlook]]

Where do I look to see if mail merge has been turned off?

Look on the user's Tools menu in Word to see if the mail merge commands still work.

And what is a registery value?
http://en.wikipedia.org/wiki/Windows_registry

How can I undo it?

If the administrator used a group policy setting to block those command, you will need to talk to the administrator.

What makes you think that mail merge isn't available? And what does this have to do with Outlook?

 

[Guest]

Q1. Look on the user's Tools menu in Word to see if the mail merge commands
still work.

A1. I opened up Word, the merge to print works. I ran the email merge again
and that didn't work. Then is why I consider this an Outlook issue, since it
appears to me that the problem is getting into the Outlook email program.

Q2 What makes you think that mail merge isn't available?

A2. I am not sayng it isn't available, I'm saying it doesn't work. What I
was wondering was if Word or Outlook had an option to shut off email mail
merges. For political reasons, the administrator might have done this.

Q3 And what does this have to do with Outlook?

A3. To me, Word and Access appear to be functioning properly. To me, its the
email program that is bad.

 

[Sue Mosher [MVP-Outlook]]

A1. I opened up Word, the merge to print works. I ran the email merge again

and that didn't work. Then is why I consider this an Outlook issue, since it
appears to me that the problem is getting into the Outlook email program.

Please define "doesn't work." We don't know what symptoms you are seeing or even the version of Office you're using.

Is Outlook set in Internet Explorer as your default mail program?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

By doesn't work, I mean that the emails DO NOT go out. I am using Word to
create a mail merge email which I will send to our customers. The base
information is in Access.

When I run the mail merge in Word, the correct info from access appears.
After I complete step 6 of 6, Word goes into hourglass mode for a minute.
After I close Word and look in the sent items section of Outlook, the emails
are not there. Whats unusual is that this worked once, but now does work at
all. To me it appears that Outlook is not taking the info sent from word.
Please Help!!!!!!!!

Outlook is my default email program.

I am using Word 2003 11.5604.5606

I am using Outlook 2003 11.5608.5606