Is it safe to delete System queued windows error reporting?


C

Calvin

Hi,

I have a brand new Dell laptop and I am a new pc owner.

First of all, I have tried to install service pack 1 for my vista home
premium for 3 times but failed with the same error code ( 80041315 ).
What happened was, the installation was complete ( 3 0f 3 - 100 % complete ),
then a message appeared saying ' service pack is not installed - reverting
back changes ' ........... and I have to wait for another hour for it to
revert back the changes......sigh....

The service pack1 ( SP 1 ) is not installed till today on my laptop.

I have contacted microsoft agents through a live chat, but they were not of
much help either....

But the problem now is , although the SP 1 was not installed ( after 3
attempts ) I noticed that about 12GB of hard disc space is used up presumably
by the failed installation attempts.
I am quite sure the 12GB was used up in the attempts as I was monitoring the
hard disc during installation of the SP1.

So I contacted microsoft chat again and the agent discovered that the System
Queued Windows Error Reporting under disc cleanup was as large as 25.6 GB !!

I asked him what is that?? But he seems like he doesn't know either!!

But he suggested that I mark it for cleanup..... But I did not listen to him
because he doesn't seem like he knows what he is doing.

So my question now is, What is this ' system queued windows error reporting
( 25GB ) ' ???

Is it safe to clean it up ?? Will I loose any of my own files or affect my
computer usage if i delete it ?? ( as I read some other post their pc
crashed when they deleted these files )

I really need some reliable and useful advice here because I am a newbie
when it comes to computer stuffs .......

Thanks


Calvin
 
G

Guest

It is safe to delete. They are diagnostics only. You won't be able to debug
all the crashes you've had (and how many times have you done that?).
 
B

brummyfan

Calvin said:
Hi,

I have a brand new Dell laptop and I am a new pc owner.

First of all, I have tried to install service pack 1 for my vista home
premium for 3 times but failed with the same error code ( 80041315 ).
What happened was, the installation was complete ( 3 0f 3 - 100 % complete ),
then a message appeared saying ' service pack is not installed - reverting
back changes ' ........... and I have to wait for another hour for it to
revert back the changes......sigh....

The service pack1 ( SP 1 ) is not installed till today on my laptop.

I have contacted microsoft agents through a live chat, but they were not of
much help either....

But the problem now is , although the SP 1 was not installed ( after 3
attempts ) I noticed that about 12GB of hard disc space is used up presumably
by the failed installation attempts.
I am quite sure the 12GB was used up in the attempts as I was monitoring the
hard disc during installation of the SP1.

So I contacted microsoft chat again and the agent discovered that the System
Queued Windows Error Reporting under disc cleanup was as large as 25.6 GB !!

I asked him what is that?? But he seems like he doesn't know either!!

But he suggested that I mark it for cleanup..... But I did not listen to him
because he doesn't seem like he knows what he is doing.

So my question now is, What is this ' system queued windows error reporting
( 25GB ) ' ???

Is it safe to clean it up ?? Will I loose any of my own files or affect my
computer usage if i delete it ?? ( as I read some other post their pc
crashed when they deleted these files )

I really need some reliable and useful advice here because I am a newbie
when it comes to computer stuffs .......

Thanks


Calvin
Hi Calvin
Follow the instructions in this post
cvcctome;730751 Wrote: > I use Vista Premium home edition on a Dell
deminsion E521. > > When running the system acessary tool, "Disk Clean Up",
after the > program > searches for eligible files, it lists two or three
files by the name > "PER > USER QUEUED ERROR REPORT", which are very large
(in excess of 1 GB!) I > have > not checked these files for deletion. I ran a
check on google to find > out > what these files are, and came up with one
discussuion group that lists > a > similar query. The individual checked the
boxes and ran the clean up > tool. > The clean up removed all of his data
files. > > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading
other > discussion threads it appears that several users of Vista have have
run > the > utility only to discover that all of their data files have been
erased, > and > that they have had to re-install Vista! > > Since I am not
the only one apparently having this problem, it appears > to be > a major bug
with Vista! After hours of research and cursing when my own disk cleanup
decided to kill my OS, I figured I'd try to find a cure - and I have! Open
Regedit (start - run - regedit) and go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches
There you will find 4 keys called Windows error reporting. Now if you look
closely you will see that one (or more) is missing the Folder string. Now,
lets get to fixing it. If you are in the " Windows Error Reporting Archive
Files " key Right click - New - Expandable String Value. Call it Folder and
use the following entry:
%USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive If you are in
the " Windows Error Reporting Queue Files " key use:
%USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue If you're in
the " Windows Error Reporting System Archive Files " key use:
%ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive and if you're in the "
Windows Error Reporting System Queue Files " key use:
%ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue This worked for me
atleast, i tried removing the Folder string and the bug was back, hope this
helps guys! [image: http://www.vistax64.com/images/smilies/wink.gif] - Shub
-- Shub

HTH.
 

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