iP4200 acting up

[jimrich]

hi,

working with dell win.xp, spk2, home ed.
my new canaon ip4200 frequently shows a (7 blink) error message that
the magenta ink tank is installed TWICE! all the tanks are installed
correctly and are new canon originals. this error message stops all
printer activities until I (somehow) fix it. not sure what i do that
makes it go away other than have taken out and then replaced the same
magenta tank, cleaned it's electical contacts with soft eraser,
un-installed/re-installed printer software, ran tests, cleaned heads,
and some other stuff. the error message seems to occur randomly but is
a pest. any feed back on this problem is appreciated.
thanks
jim

 

[measekite]

assuming the printer is under warranty return it for an exchange. or
call canon tech support and this discuss this with a tech who can help
you and who is professional.

 

[aalaan]

hi,

working with dell win.xp, spk2, home ed.
my new canaon ip4200 frequently shows a (7 blink) error message that
the magenta ink tank is installed TWICE! all the tanks are installed
correctly and are new canon originals. this error message stops all
printer activities until I (somehow) fix it. not sure what i do that
makes it go away other than have taken out and then replaced the same
magenta tank, cleaned it's electical contacts with soft eraser,
un-installed/re-installed printer software, ran tests, cleaned heads,
and some other stuff. the error message seems to occur randomly but is
a pest. any feed back on this problem is appreciated.
thanks
jim

Thank goodness I'm out of that scene. After similar and other
frustrating experiences I half expected my MFC3420 inkjet to give me a
message 'Cyan tank running low. Replace yesterday or machine will
explode. Then call Brother'. As it was, after demanding new carts every
five minutes (it seemed) the ADF failed shortly after the warranty
expired and finally it refused to print more than one page, saying
'Error 41, switch off and call Brother' (repeating, Measy: I *always*
used the correct carts). Apparently it's a known issue and Brother fix
it FOC but only at their approved depots (will not send out the part,
although I'm well equipped to do it myself), and the nearest one to me
is a long way away. Maenwhile, no fax, no scanner, no printer, no
copier... Intolerable. Hence the change (I feel better now...)

This whole 'known issue' thing is a PITA. It is like certain large
manufacturers' software: Known issues will occur that require service
packs, which contain their own 'known issues', which require more
service packs... It would be unthinkable to buy a new car and have the
inconvenience of the wheels falling off at the first corner, mainly
because of the waste of time and the incovenience, but apparently its OK
to sell software like that. When I was beefing about this recently,
someone said words to the effect 'Ask for your money back (on the free
product)'. But it's not a question of the direct cost - it's a question
of wasted time. (Oh, did I say I felt better just now? Must get a
coffee. Darned cold here this am in Aust)

I am so glad I bought a laser machine (although, despite their efforts,
it's Brother too - MFC7420). So far, I've had no softweare induced
messages. AFAIK when the toner is running low, the print just become
fainter and you have some choice when to replace.

 

[Taliesyn]

assuming the printer is under warranty return it for an exchange. or
call canon tech support and this discuss this with a tech who can help
you and who is professional.

This is the problem with having chips on cartridges. As we see, things
go amazingly awry. According to Canon, you've installed an invisible
magenta cartridge. Congratulations. I hope Canon gets more than its
share of returns for all the trouble they cause.

-Taliesyn

 

[Ian]

Thank god for Epson.

 

[Burt]

This is the problem with having chips on cartridges. As we see, things go
amazingly awry. According to Canon, you've installed an invisible
magenta cartridge. Congratulations. I hope Canon gets more than its share
of returns for all the trouble they cause.

-Taliesyn

Amen, brother! Don't they understand the KISS principle? Keep It Simple,
Stupid! Just don't let your I960, IP4000, IP5000, IP6000, I8500, I9900, or
any of the other Canon printers that preceded the chipped carts die!

 

[measekite]

This is the problem with having chips on cartridges. As we see, things
go amazingly awry. According to Canon, you've installed an invisible
magenta cartridge. Congratulations. I hope Canon gets more than its
share of returns for all the trouble they cause.

there is nothing wrong with having chips on carts except for the fact
that they charge $2.00 more for them and they are not needed. it would
be nice to have a chip that reads accurately like a gas guage in a car.

there are less problem with the canon chips then there are with the
terrible generic ink that ruins many printers. this is the first time i
heard of a problem with a chip if that really is the case. it might be
a firmware glitch.

 

[zakezuke]

there is nothing wrong with having chips on carts except for the fact
that they charge $2.00 more for them and they are not needed. it would
be nice to have a chip that reads accurately like a gas guage in a car.

Point 1. We are not talking $2.00, we are talking $3.60+ each, even at
costco the cli-8s cost $3.90 more. Your average joe would expect to
spend $18 to $20 more per set than before. It is not $2.00. If I was
printing as much as I was last year, that's an extra $216 to $260. On
my mp760, which I do use OEM ink on, I would have spent an extra $100
to $140.

Point 2. You your self claim that buying OEM is the best way to avoid
problems though it costs a few extra bucks... but wait... here is a
case where the ink does *not* work out of the box. And it's not like
it's easy to return ink. Un-used not a problem but used, opened, it's
a pain.

Point 3. If they wanted a gadge that reads as accuratly as a guage in
a car, then they should have put in a damn float. Given your average
car has about 20% below absolute E, Canon tanks could easily be as
accurate as a car guage.

Point 4. Somehow they are able to have chips in japan and still sell
the ink for between 900 and 1100 yen, and not the US price of 1560 to
1735 yen.

there are less problem with the canon chips then there are with the
terrible generic ink that ruins many printers.

At least with generic ink you can print, but there *are* issues with
cartridges not being reconized by the new printer.. i.e. you "can't
print", Can't print with a new printer the first time you buy ink for
it is a much more serious problem than might clog your head eventually.

this is the first time i
heard of a problem with a chip if that really is the case. it might be
a firmware glitch.

I'm shocked, you spend all of your time in Frys and Costco you haven't
noticed anyone returning new canon ink?

 

[Tony]

I am so glad I bought a laser machine (although, despite their efforts,
it's Brother too - MFC7420). So far, I've had no softweare induced
messages. AFAIK when the toner is running low, the print just become
fainter and you have some choice when to replace.

You will receive a low toner warning when the toner level gets low followed by
a toner out warning in due course at which point the printer will stop printing.
You will also get a warning when the drum is nearing end of life followed by a
change drum warning.
Reasonable behaviour I think, but the Brother Laser MFC's are OK value.
Tony