G
Guest
I am working on a machine and I have discovered that the product key is
evidently a "known pirated" key. It's a Dell box with the OEM sticker and
valid product key on the side. I used Magic Jelly Bean to verify the current
key. The owner of the machine said that the machine had been demolished by
viruses and she had it re-installed. The guy who did it (no longer in the
area) put XP Pro on it instead of XP Home.
This issue became apparent when I couldn't install SP2 due to the machine
failing the validation. I have seen threads concerning changing the product
key, but the fact that she has XP Pro and is licensed for Home is a concern.
I need to get her machine fixed without losing her existing data. I'm open
to suggestions... TIA
evidently a "known pirated" key. It's a Dell box with the OEM sticker and
valid product key on the side. I used Magic Jelly Bean to verify the current
key. The owner of the machine said that the machine had been demolished by
viruses and she had it re-installed. The guy who did it (no longer in the
area) put XP Pro on it instead of XP Home.
This issue became apparent when I couldn't install SP2 due to the machine
failing the validation. I have seen threads concerning changing the product
key, but the fact that she has XP Pro and is licensed for Home is a concern.
I need to get her machine fixed without losing her existing data. I'm open
to suggestions... TIA