invalid cert of aut #

D

Debo

My computer crashed a while back, and now I cannot get
windows installed properly. There is always a prompt to
put in the certificate of authenticity #. The only # I
have is on the side of my computer & when I put it in, it
says invalid, try again. HELP!!! This is the only # I
have.
 
C

Carey Frisch [MVP]

The manufacturer of your computer is responsible for
helping you with issues related to the Product Key
number they provided. Contact them for assistance.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------


| My computer crashed a while back, and now I cannot get
| windows installed properly. There is always a prompt to
| put in the certificate of authenticity #. The only # I
| have is on the side of my computer & when I put it in, it
| says invalid, try again. HELP!!! This is the only # I
| have.
 
G

Guest

-----Original Message-----
My computer crashed a while back, and now I cannot get
windows installed properly. There is always a prompt to
put in the certificate of authenticity #. The only # I
have is on the side of my computer & when I put it in, it
says invalid, try again. HELP!!! This is the only # I
have.
.
you need the number that came with your disc.It is along
number.
 
J

Jupiter Jones [MVP]

Are you using the CD that came with that computer? You need to
because there are different types and they are not interchangeable.

Look very closely, O-0, G-6, B-8 and others look alike.
Have someone else try, sometimes another set of eyes and fingers can
get it.
 

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