Internet use is fine - cannot access Symantec

[seesaw8]

I keep getting the page cannot be displayed when I try to
access Symantec (Norton Antivirus) - or when I sign on to
Norton Updates, it says that my ISP is down. I had the
Sasser Worm, it is fixed, but I want to get to the Live
Updates. I tried the suggestions on the Page Cannot be
Displayed screen - under Advanced Security I did not have
the PCT1.0 prompt.

Help!!!!!

 

[Guest]

I've had exactly the same problem. Now, I can only get online using Netscape, and IE6 takes 5-10 minutes just to open. I re-installed IE6 and the service packs, and it is still not working properly. Everything is fine when I use netscape though (which I had to use to get here!). I haven't heard any solutions yet though...

 

[Frank Saunders, MS-MVP]

I've had exactly the same problem. Now, I can only get online using
Netscape, and IE6 takes 5-10 minutes just to open. I re-installed
IE6 and the service packs, and it is still not working properly.
Everything is fine when I use netscape though (which I had to use to
get here!). I haven't heard any solutions yet though...

Eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
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http://www.microsoft.com/security/protect/