Internet Shutdown

G

Guest

I have recently updated from Millenium to XP, now every 2 or 3 minutes the system shuts down, showing the message Remote Procedure Call (RPC) service terminated unexpectedly

Any ideas on how to fix.
 
F

Frank Saunders, MS-MVP

Robert B said:
I have recently updated from Millenium to XP, now every 2 or 3
minutes the system shuts down, showing the message Remote Procedure
Call (RPC) service terminated unexpectedly.

Any ideas on how to fix.

Your system is infected by the MSBlaster Worm. This is causing the system to
shutdown abnormally.

From Ron Martel

Do steps 1 and 2 on your working computer.

1. Get the Blaster removal script from MVP Kelly Theriot's web site:
http://www.kellys-korner-xp.com/regs_edits/msblast.vbs
2. Get the Microsoft patch from
http://support.microsoft.com/default.aspx?scid=kb;en-us;823980#WinXP

Copy the downloaded files to a 3.5 inch diskette (they will both fit
on the same 1.44 mb diskette) or burn them to a CD

3. Disconnect the infected computer from the Internet. Unplug
Cable/DSL modem if you have one. That prevents reinfection during the
time interval between running the script and the completion of the
patch installation.
4. Run the script.
5. Install the patch.
6. Activate the Internet Connection Firewall in Windows XP
7. Reconnect to the Internet. Update your antivirus software and do
a complete scan.
8. Go to the Windows Update and get all repeat all of the critical
updates for your computer.

Good luck


Ron Martell Duncan B.C. Canada

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 

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