Internet Intermittently stops working

G

Guest

I have this intermittent fault on my Vista Ultimate 64 bit machine. I have a
Linksys Wireless USB adapter with Speedbooster.

About once per day, with seemingly no trigger, my network connection will
stop working. To be more precise, the network still registers as connected
but i can access no network traffic, either internet or router settings.

This can only be corrected by a system restart.

I have tried
-different networks
-reinstalling the adapter
-changing the USB port
-disabling and reenabling the adapter
-using the network troubleshoot deely to reset the connection

Any help or suggestions would be greatly appreciated

Many thanks

Chris
 
R

Robert L. \(MS-MVP\)

You may want to reset power management. Or this post may help.

Networking stops working dailyQ: Networking on my Vista computer stops
working on a daily basis (DNS, VPN, accessing local files on an XP machine).
Also, if I put the computer in sleep ...
www.chicagotech.net/netforums/viewtopic.php?t=2116


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
G

Guest

Cheers for the quick response.

My power settings were on performance and the wireless adapter setting was
set to maximum performance. USB wasnt set to sleep either.

I don't think that resetting the power options will fix the problem but i
reset it regardless.

Any other ideas.

cheers
 
B

Barb Bowman

when it is in the not working condition, open an elevated command
prompt and run

ipconfig /all

save the TEXT to a txt file. reboot and then post that file as a
reply here.

also, what router? model and hardware version? does it have the
latest firmware?

I have this intermittent fault on my Vista Ultimate 64 bit machine. I have a
Linksys Wireless USB adapter with Speedbooster.

About once per day, with seemingly no trigger, my network connection will
stop working. To be more precise, the network still registers as connected
but i can access no network traffic, either internet or router settings.

This can only be corrected by a system restart.

I have tried
-different networks
-reinstalling the adapter
-changing the USB port
-disabling and reenabling the adapter
-using the network troubleshoot deely to reset the connection

Any help or suggestions would be greatly appreciated

Many thanks

Chris
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
R

Robert L. \(MS-MVP\)

Try to reset using "netsh winsock reset" command. Or check this article:

How to troubleshoot network connectivity problems in Internet
ExplorerDescribes how to troubleshoot network connectivity problems in
Internet Explorer.
support.microsoft.com/kb/936211


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
G

Guest

I'm having the exact same issue. Any attempts to rectify (such as using the
"Diagnose and Repair" command) will cause the network dialogs to hang, and
unable to even reboot successfully afterward. I have to manually turn off
the power and reboot.
 
B

Barb Bowman

same adapter and same router? your issue sounds very different with
the "unable to reboot successfully afterward". Please start a new
thread and post all the details of your issue, and include all the
details about your NIC, router, and system.

I'm having the exact same issue. Any attempts to rectify (such as using the
"Diagnose and Repair" command) will cause the network dialogs to hang, and
unable to even reboot successfully afterward. I have to manually turn off
the power and reboot.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
G

Guest

No, it is the same issue. It says it's still connected, but loses all
connectivity. Only a full reboot, just like Chris, will resove it. I am,
however, on an Intel ProWireless internal wifi card in my laptop.
 
B

Barb Bowman

Please get the latest driver from the Intel site. If you still have
an issue, please start a NEW thread. Post the complete info on your
router, make, model, hardware revision. Check for a firmware update
as well. It is NOT the same issue.

No, it is the same issue. It says it's still connected, but loses all
connectivity. Only a full reboot, just like Chris, will resove it. I am,
however, on an Intel ProWireless internal wifi card in my laptop.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
G

Guest

Cheers for your continuing help.

The fault redeveloped this PM and I ran the ipconfig utility again with the
following results

Windows IP Configuration

Host Name . . . . . . . . . . . . : LOKI
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)
#3
Physical Address. . . . . . . . . : 00-09-DD-50-7B-A7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Linksys Wireless-G USB Network
Adapter wi
th SpeedBooster v2 #2
Physical Address. . . . . . . . . : 00-16-B6-94-72-C4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dd2e:ab3d:58b8:60d4%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 20 November 2007 07:07:04
Lease Expires . . . . . . . . . . : 22 November 2007 14:17:41
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201332406
DNS Servers . . . . . . . . . . . : 62.31.176.39
194.117.134.19
195.188.53.175
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
Physical Address. . . . . . . . . : 00-04-4B-01-2D-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-04-4B-01-2D-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7E4CA08C-83CA-4ADE-974E-43DA8D9D2
233}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{34F084D7-04C5-4123-8F40-5570688FB
C3F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{6951B564-3BDC-4487-B4A3-5EF4F61BA
58E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.102%26(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 62.31.176.39
194.117.134.19
195.188.53.175
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{16C0CE03-4C1E-4145-A06D-5606219FF
D38}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38c:1884:4f2:3f57:fe99(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::1884:4f2:3f57:fe99%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

As usual a reboot fixed the problem

In answer to previous posts, both the routers I have had this problem with
are running the latest firmware, and are different spec.

Thanks again
 
B

Barb Bowman

can you try disabling IPv6? also make sure you are using Windows to
manage the wireless and not the Linksys software.

Cheers for your continuing help.

The fault redeveloped this PM and I ran the ipconfig utility again with the
following results

Windows IP Configuration

Host Name . . . . . . . . . . . . : LOKI
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)
#3
Physical Address. . . . . . . . . : 00-09-DD-50-7B-A7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Linksys Wireless-G USB Network
Adapter wi
th SpeedBooster v2 #2
Physical Address. . . . . . . . . : 00-16-B6-94-72-C4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dd2e:ab3d:58b8:60d4%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 20 November 2007 07:07:04
Lease Expires . . . . . . . . . . : 22 November 2007 14:17:41
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201332406
DNS Servers . . . . . . . . . . . : 62.31.176.39
194.117.134.19
195.188.53.175
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
Physical Address. . . . . . . . . : 00-04-4B-01-2D-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-04-4B-01-2D-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7E4CA08C-83CA-4ADE-974E-43DA8D9D2
233}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{34F084D7-04C5-4123-8F40-5570688FB
C3F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{6951B564-3BDC-4487-B4A3-5EF4F61BA
58E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.102%26(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 62.31.176.39
194.117.134.19
195.188.53.175
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{16C0CE03-4C1E-4145-A06D-5606219FF
D38}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38c:1884:4f2:3f57:fe99(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::1884:4f2:3f57:fe99%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

As usual a reboot fixed the problem

In answer to previous posts, both the routers I have had this problem with
are running the latest firmware, and are different spec.

Thanks again
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
C

Chris

I have disabled IPV6. Not had any problems since then. Will keep my fingers
crossed.

Thanks for the help

Will update the thread if the problem recurrs
 
C

Chris

Spoke too soon. It happened again. Think this may be one of those problems
that don't get solved. May have to give up and accept the daily restart.

Thanks again
 
A

AJB

If it is a Dell check the quickset make sure it is not turning off the
adapter. If you have not check the advanced power settings. I noticed that
there are many more settings for a laptop(Notebook) VS a Desktop. Sorry if I
did not catch if you were using at the time of the disconnects or it was
coming out of sleep,Standby or Hibernate. I once after I am done using the
system. Just old school I guess.
 

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