Internet Explorer

[Guest]

I recently reformatted my computer. Now when I try to click links in my
outlook express email, the page comes up blank. Any ideas of why this would
be happening?

 

[Ramesh, MS-MVP]

Kim,

Try the DLL re-registration procedure as explained in this article.

You cannot open a new Internet Explorer window or nothing occurs after you
click a link:
http://support.microsoft.com/?kbid=281679

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

 

[Guest]

Ramesh,

I tried doing the first part in this and it didn't work. The next step says:
If the problem is still not resolved, verify that the following registry
values are present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
How do I verify these registry values?

Kim

 

[Ramesh, MS-MVP]

Kim,

The DLL registration procedure should create those registry keys
automatically. Try this from Start/Run:

regsvr32 /i urlmon.dll
regsvr32 /i mshtml.dll
regsvr32 /i shell32.dll
regsvr32 /i shdocvw.dll
regsvr32 /i browseui.dll
regsvr32 actxprxy.dll
regsvr32 oleaut32.dll

Then open Internet Explorer, click the [Tools] menu and choose [Internet
Options]
Select the [Programs] tab and click the [Reset Web Settings] button.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

 

[Guest]

Thank you Ramesh, it worked.

Kim,

The DLL registration procedure should create those registry keys
automatically. Try this from Start/Run:

regsvr32 /i urlmon.dll
regsvr32 /i mshtml.dll
regsvr32 /i shell32.dll
regsvr32 /i shdocvw.dll
regsvr32 /i browseui.dll
regsvr32 actxprxy.dll
regsvr32 oleaut32.dll

Then open Internet Explorer, click the [Tools] menu and choose [Internet
Options]
Select the [Programs] tab and click the [Reset Web Settings] button.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Ramesh,

I tried doing the first part in this and it didn't work. The next step
says:
If the problem is still not resolved, verify that the following registry
values are present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
How do I verify these registry values?

Kim

 

[Ramesh, MS-MVP]

You're welcome Kim.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Thank you Ramesh, it worked.

Kim,

The DLL registration procedure should create those registry keys
automatically. Try this from Start/Run:

regsvr32 /i urlmon.dll
regsvr32 /i mshtml.dll
regsvr32 /i shell32.dll
regsvr32 /i shdocvw.dll
regsvr32 /i browseui.dll
regsvr32 actxprxy.dll
regsvr32 oleaut32.dll

Then open Internet Explorer, click the [Tools] menu and choose [Internet
Options]
Select the [Programs] tab and click the [Reset Web Settings] button.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Ramesh,

I tried doing the first part in this and it didn't work. The next step
says:
If the problem is still not resolved, verify that the following
registry
values are present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
How do I verify these registry values?

Kim


:

Kim,

Try the DLL re-registration procedure as explained in this article.

You cannot open a new Internet Explorer window or nothing occurs after
you
click a link:
http://support.microsoft.com/?kbid=281679

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


I recently reformatted my computer. Now when I try to click links in
my
outlook express email, the page comes up blank. Any ideas of why
this
would
be happening?