don said:
I see several threads with an internet problem but none that sound like mine.
So here goes:
I click on the IExplorer icon and sometimes the explorer window will appear,
indicate 'connecting', status bar at the bottom empty, never connect.
Sometimes the window does not appear at all but will be in the 'processes'
list. Same result with Netscape and Firefox except that Netscape and
Firefox never appear as a window on the desktop, just in 'processes'.
Google Chrome will work. Used it to try and download explorer 8 but have
been unsuccessful in installing it.
Any clues?
Thanks,
Don
Try these info and you may need to download some of the recommended software
on flash stick from another working/connected computer.
But first try tio uninstall IE8 by doing the fiollowing:
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700
Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
Run disk clean up then these commands:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine, are you able to open IE?
HTH,
nass
