internet explorer stoped working

[Guest]

hello,
a few days ago my IE stopped working. i am running xp sp2. i can ping out
to yahoo and cnet. i cannot hit my router site with ie. i installed firefox
and it works fine.
i tried to install ie again. and i just get the message that i have a newer
version installed. can anyone help?

 

[Guest]

let me add....
i ran MS spyware and nothing.
i disabled MS spyware, Black ICE (which i am running) and the MS firewall.
so i know they are not causing this.
can anyone help?

 

[Don Varnau]

Hi,
First, turn the Windows Firewall back on. It only blocks incoming traffic.
You don't want to have XP on the internet without a firewall.

Try:
A complete shutdown for about 5 minutes- computer(s), modem, router-
everything.

Log on as an administrator.
From Start> Run, type cmd, and then click OK.
At the command prompt, type the following, and then press ENTER:
netsh Winsock reset

Open a Cmd window (or from Start> Run) enter
ipconfig /flushdns
Then restart.

Delete the Temporary Internet Files *folder* and the History *folder*. See:
http://mvps.org/winhelp2002/delcache.htm

You may have to do a more thorough search for malware. Try CWShredder,
Ad-aware, Spybot and the other programs listed and explained at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Can't display- DNS: http://inetexplorer.mvps.org/answers/16.html
Problems accessing secure web sites:
http://inetexplorer.mvps.org/answers/17.html

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Don,
thanks for your help. when i get home tonight i will give it a try.
is there a way to re-install IE?

Hi,
First, turn the Windows Firewall back on. It only blocks incoming traffic.
You don't want to have XP on the internet without a firewall.

Try:
A complete shutdown for about 5 minutes- computer(s), modem, router-
everything.

Log on as an administrator.
From Start> Run, type cmd, and then click OK.
At the command prompt, type the following, and then press ENTER:
netsh Winsock reset

Open a Cmd window (or from Start> Run) enter
ipconfig /flushdns
Then restart.

Delete the Temporary Internet Files *folder* and the History *folder*. See:
http://mvps.org/winhelp2002/delcache.htm

You may have to do a more thorough search for malware. Try CWShredder,
Ad-aware, Spybot and the other programs listed and explained at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Can't display- DNS: http://inetexplorer.mvps.org/answers/16.html
Problems accessing secure web sites:
http://inetexplorer.mvps.org/answers/17.html

Hope this helps,
Don
[MS MVP- IE]

let me add....
i ran MS spyware and nothing.
i disabled MS spyware, Black ICE (which i am running) and the MS firewall.
so i know they are not causing this.
can anyone help?

 

[Frank Saunders, MS-MVP OE]

Don,
thanks for your help. when i get home tonight i will give it a try.
is there a way to re-install IE?

Yes, but there is very little chance it will fix your problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off.
The section
Windows XP and Windows XP SP1: Edit the registry and install Internet
Explorer 6
works on earlier versions of Windows.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[cpcp]

Yes, but there is very little chance it will fix your problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off.
The section
Windows XP and Windows XP SP1: Edit the registry and install Internet
Explorer 6
works on earlier versions of Windows.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

Dunno if file oleaut32 has become corrupt or a recent program load may have
overwritten it?
IE6 needs oleaut32.dll version 3.50 to run, I believe ... the following may
help:-

~~~~~~~~~

1. Click Start, and then click Run.

2. In the Open box, type: regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive
the following message:
DllRegisterServer in urlmon.dll succeeded.
.........

You can also try this:-

- Go to Start/run, and type "msconfig".
- Choose "Expand File" in bottom right hand corner.
- Type oleaut32.dll, not worrying about its location.

- In 'Restore From', type or browse for the file's location, which
is probably the i386 folder of your installation CD-ROM
or the Windows\i386 folder on your C: drive, as the case may be.

- In 'Save File In', type C:\Windows\System32
- Click OK ...

... msconfig looks for the file, saves it as you requested and then tells
you
that 'the file has been successfully extracted'.

You may need to reboot.