Internet explorer misbehaving

S

Steven Hook

Hi,
for like a year now internet explorer on my laptop has had this
problem where it just says "connecting..." when I try go to a site.
Mozilla Firefox works fine, but I do want to be able to go to
Microsoft update and get my machine back up to speed. I have WSUS at
work to update most stuff, but I don't get all my office updates from
it, and I can't download clip art and templates from M$ without using
IE. :(
Here are the weird things tho, when I try go to a site with a
certificate it does the usual "connecting...." thing, asks if I want
to accept the certificate, then continues it's "connecting...."
so it it getting to a certain point, talking to that site to some
extent.
I installed IE7, still no change.
I did the winsock fix and netsh winsock reset, I've user 3rd party "IE-
FIXER" type scripts and apps, I've done a repair-install of XP, tried
to manually remove IE6 and re-install it (physically impossible! it
seems!)
I don't know what else to try, it's really frustrating!
Steven
 
G

Guest

I am having the same problem, and it seems to me it started with the last
Windows automatic update.

My current "solution" is to simply press the "refresh" button - the page
will then load normally. You can also simply re-press the original llink/addy
and it should come up okay. As far as I can tell this only happens with a
first try.

I would like to know why it happens and what to do to fix it., It's a bit
unnerving... makes me wonder if there is some kind of malware monitoring my
web page movements and it's somehow interfering. Might not be that, but
whatever it is, I'd like to fix it.

Hope we get some info soon!
judee
 
G

Guest

Steven Hook said:
Hi,
for like a year now internet explorer on my laptop has had this
problem where it just says "connecting..." when I try go to a site.
Mozilla Firefox works fine, but I do want to be able to go to
Microsoft update and get my machine back up to speed. I have WSUS at
work to update most stuff, but I don't get all my office updates from
it, and I can't download clip art and templates from M$ without using
IE. :(
Here are the weird things tho, when I try go to a site with a
certificate it does the usual "connecting...." thing, asks if I want
to accept the certificate, then continues it's "connecting...."
so it it getting to a certain point, talking to that site to some
extent.
I installed IE7, still no change.
I did the winsock fix and netsh winsock reset, I've user 3rd party "IE-
FIXER" type scripts and apps, I've done a repair-install of XP, tried
to manually remove IE6 and re-install it (physically impossible! it
seems!)
I don't know what else to try, it's really frustrating!
Steven

Hi Steve,
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Run Disk Clean up and Defrag in safe Mode then Open the run command and
type in:
sfc /scannow click [OK]
Note the space between the sfc_/

3... Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.

Reboot the machine and see if the issue resolved.
Try to renew your Certificate if the above didn't help.
HTH.
nass
===
www.nasstec.co.uk
 
S

Steven Hook

Steven Hook said:
Hi,
for like a year now internet explorer on my laptop has had this
problem where it just says "connecting..." when I try go to a site.
Mozilla Firefox works fine, but I do want to be able to go to
Microsoft update and get my machine back up to speed. I have WSUS at
work to update most stuff, but I don't get all my office updates from
it, and I can't download clip art and templates from M$ without using
IE. :(
Here are the weird things tho, when I try go to a site with a
certificate it does the usual "connecting...." thing, asks if I want
to accept the certificate, then continues it's "connecting...."
so it it getting to a certain point, talking to that site to some
extent.
I installed IE7, still no change.
I did the winsock fix and netsh winsock reset, I've user 3rd party "IE-
FIXER" type scripts and apps, I've done a repair-install of XP, tried
to manually remove IE6 and re-install it (physically impossible! it
seems!)
I don't know what else to try, it's really frustrating!
Steven

Hi Steve,
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Been done,
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

I have done IE7's "revert to factory defaults" thing, which is
supposed to delete em all, will check that that has happened and
disaable the rest, if there are any.

Correction - it says it disables them, there were still some enabled
tho, so I disabled them.
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

Trying that now.
2.... And also for malwares from here:http://www.lavasoft.com/products/ad-aware_se_personal.phphttp://www.safer-networking.org; for Spybot S&D

Run Disk Clean up and Defrag in safe Mode then Open the run command and
type in:
sfc /scannow click [OK]
Note the space between the sfc_/

Run a good up-to-date network-wide anti apam, virus, malware, spyware,
adware service, and I use ad-aware and spybot regularly.
I ran defrag about a week ago, but if all this other stuff doesn't
work I'll do it again.
3... Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll

This one ^ took long
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.

Reboot the machine and see if the issue resolved.
Try to renew your Certificate if the above didn't help.

renew my certificate?

rebooting now to see....
 
S

Steven Hook

Hi Steve,
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Been done,


= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

I have done IE7's "revert to factory defaults" thing, which is
supposed to delete em all, will check that that has happened and
disaable the rest, if there are any.

Correction - it says it disables them, there were still some enabled
tho, so I disabled them.


Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

Trying that now.


Run Disk Clean up and Defrag in safe Mode then Open the run command and
type in:
sfc /scannow click [OK]
Note the space between the sfc_/

Run a good up-to-date network-wide anti apam, virus, malware, spyware,
adware service, and I use ad-aware and spybot regularly.
I ran defrag about a week ago, but if all this other stuff doesn't
work I'll do it again.


3... Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll

This one ^ took long
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.
Reboot the machine and see if the issue resolved.
Try to renew your Certificate if the above didn't help.

renew my certificate?

rebooting now to see....

Nope,
Still no luck.
Steven
 
F

Frank Saunders, MS-MVP OE/WM

Steven Hook said:
Steven Hook said:
Hi,
for like a year now internet explorer on my laptop has had this
problem where it just says "connecting..." when I try go to a site.
Mozilla Firefox works fine, but I do want to be able to go to
Microsoft update and get my machine back up to speed. I have WSUS at
work to update most stuff, but I don't get all my office updates from
it, and I can't download clip art and templates from M$ without using
IE. :(
Here are the weird things tho, when I try go to a site with a
certificate it does the usual "connecting...." thing, asks if I want
to accept the certificate, then continues it's "connecting...."
so it it getting to a certain point, talking to that site to some
extent.
I installed IE7, still no change.
I did the winsock fix and netsh winsock reset, I've user 3rd party "IE-
FIXER" type scripts and apps, I've done a repair-install of XP, tried
to manually remove IE6 and re-install it (physically impossible! it
seems!)
I don't know what else to try, it's really frustrating!
Steven

Hi Steve,
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button
called
[ Clear History ..] click on it to clear your History caches, then click
on
[Delete Files..] to delete Internet Files created over the time, click on
[
Delete Cookies...] to delete your cookies left by visiting websites.

Been done,
= Then try to Disable the Add-Ons on your Browser somehow installed on
your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there
Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them
one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

I have done IE7's "revert to factory defaults" thing, which is
supposed to delete em all, will check that that has happened and
disaable the rest, if there are any.

Correction - it says it disables them, there were still some enabled
tho, so I disabled them.
Click on Advanced Tab and scroll down under the browsing option and
uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

Trying that now.
2.... And also for malwares from
here:http://www.lavasoft.com/products/ad-aware_se_personal.phphttp://www.safer-networking.org;
for Spybot S&D

Run Disk Clean up and Defrag in safe Mode then Open the run command and
type in:
sfc /scannow click [OK]
Note the space between the sfc_/

Run a good up-to-date network-wide anti apam, virus, malware, spyware,
adware service, and I use ad-aware and spybot regularly.
I ran defrag about a week ago, but if all this other stuff doesn't
work I'll do it again.
3... Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll

This one ^ took long
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.

Reboot the machine and see if the issue resolved.
Try to renew your Certificate if the above didn't help.

renew my certificate?

rebooting now to see....

run HijackThis; http://aumha.org/downloads/hijackthis.zip
HijackThis - Tutorial & FAQ;
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

Register here: http://aumha.net/profile.php?mode=register
Once you have received your registration confirmation, post your HJT
log here: *(for expert analysis)*
http://aumha.net/viewforum.php?f=30
****NOT in this newsgroup!*****

Please see http://aumha.net/viewtopic.php?t=4075 and
http://aumha.org/a/quickfix.htm before posting to the forum.

HijackThis tutorial:
http://aumha.org/a/hjttutor.htm
 
G

Guest

Steven Hook said:
:
Hi,
for like a year now internet explorer on my laptop has had this
problem where it just says "connecting..." when I try go to a site.
Mozilla Firefox works fine, but I do want to be able to go to
Microsoft update and get my machine back up to speed. I have WSUS at
work to update most stuff, but I don't get all my office updates from
it, and I can't download clip art and templates from M$ without using
IE. :(
Here are the weird things tho, when I try go to a site with a
certificate it does the usual "connecting...." thing, asks if I want
to accept the certificate, then continues it's "connecting...."
so it it getting to a certain point, talking to that site to some
extent.
I installed IE7, still no change.
I did the winsock fix and netsh winsock reset, I've user 3rd party "IE-
FIXER" type scripts and apps, I've done a repair-install of XP, tried
to manually remove IE6 and re-install it (physically impossible! it
seems!)
I don't know what else to try, it's really frustrating!
Steven
Hi Steve,
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Been done,


= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

I have done IE7's "revert to factory defaults" thing, which is
supposed to delete em all, will check that that has happened and
disaable the rest, if there are any.

Correction - it says it disables them, there were still some enabled
tho, so I disabled them.


Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

Trying that now.


Run Disk Clean up and Defrag in safe Mode then Open the run command and
type in:
sfc /scannow click [OK]
Note the space between the sfc_/

Run a good up-to-date network-wide anti apam, virus, malware, spyware,
adware service, and I use ad-aware and spybot regularly.
I ran defrag about a week ago, but if all this other stuff doesn't
work I'll do it again.


3... Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll

This one ^ took long
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.
Reboot the machine and see if the issue resolved.
Try to renew your Certificate if the above didn't help.

renew my certificate?

rebooting now to see....

Nope,
Still no luck.
Steven

Make sure these check boxes are checked:
[&] Browsing
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0

Then click on programs tab and click on the Button labelled [ Reset Web
Settings..] then Click [OK] and Hit F5.

= do you have a Modem or Router?, Turn the Router/Modem ON and wait a minute
or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

If still no joy then continue the work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

If not try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.

If the above didn't help take Frankie Advise and post your HijackThis to one
of anu forms listed.
HTH.
Let us know.
nass
===
www.nasstec.co.uk
 
S

Steven Hook

Steven Hook said:
:
Hi,
for like a year now internet explorer on my laptop has had this
problem where it just says "connecting..." when I try go to a site.
Mozilla Firefox works fine, but I do want to be able to go to
Microsoft update and get my machine back up to speed. I have WSUS at
work to update most stuff, but I don't get all my office updates from
it, and I can't download clip art and templates from M$ without using
IE. :(
Here are the weird things tho, when I try go to a site with a
certificate it does the usual "connecting...." thing, asks if I want
to accept the certificate, then continues it's "connecting...."
so it it getting to a certain point, talking to that site to some
extent.
I installed IE7, still no change.
I did the winsock fix and netsh winsock reset, I've user 3rd party "IE-
FIXER" type scripts and apps, I've done a repair-install of XP, tried
to manually remove IE6 and re-install it (physically impossible! it
seems!)
I don't know what else to try, it's really frustrating!
Steven
Hi Steve,
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Been done,
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
I have done IE7's "revert to factory defaults" thing, which is
supposed to delete em all, will check that that has happened and
disaable the rest, if there are any.
Correction - it says it disables them, there were still some enabled
tho, so I disabled them.
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
Trying that now.
2.... And also for malwares from here:http://www.lavasoft.com/products/ad-aware_se_personal.phphttp://www.s...Spybot S&D
Run Disk Clean up and Defrag in safe Mode then Open the run command and
type in:
sfc /scannow click [OK]
Note the space between the sfc_/
Run a good up-to-date network-wide anti apam, virus, malware, spyware,
adware service, and I use ad-aware and spybot regularly.
I ran defrag about a week ago, but if all this other stuff doesn't
work I'll do it again.
3... Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
This one ^ took long
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.
Reboot the machine and see if the issue resolved.
Try to renew your Certificate if the above didn't help.
renew my certificate?
HTH.
nass
===www.nasstec.co.uk
rebooting now to see....
Nope,
Still no luck.
Steven

Make sure these check boxes are checked:
[&] Browsing
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Both are already checked, I can use a proxy (IPCop - squid), or I can
bypass it and use a gateway, both ways work with mozilla, neither work
in IE
Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0

What should they be?
mine, SSL 2.0 is unchecked, the other two, TLS 1.0 and SSL 3.0 are
checked.
Then click on programs tab and click on the Button labelled [ Reset Web
Settings..] then Click [OK] and Hit F5.

I've that reset thing a few times, so I tried without doind it, and
again after, same diff...

= do you have a Modem or Router?, Turn the Router/Modem ON and wait a minute
or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

IPCop firewall, can't restart that during office hours ;)
BTW. this problem is the same at home on my ADSL (both in routing and
bridge mode), over dialup, and here at work on the LAN.
and as I say, it's been about a year now :)

If still no joy then continue the work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

Nope, Hosts is clean, and even without it it's the same.
If not try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.

If the above didn't help take Frankie Advise and post your HijackThis to one
of anu forms listed.
HTH.
Let us know.
nass
===www.nasstec.co.uk

Rebooting now for the .dat files.

Thanks for the help guys!

Steven
 
G

Guest

Steven Hook said:
Steven Hook said:
On Mar 29, 11:18 am, nass <[email protected]> wrote:
:
Hi,
for like a year now internet explorer on my laptop has had this
problem where it just says "connecting..." when I try go to a site.
Mozilla Firefox works fine, but I do want to be able to go to
Microsoft update and get my machine back up to speed. I have WSUS at
work to update most stuff, but I don't get all my office updates from
it, and I can't download clip art and templates from M$ without using
IE. :(
Here are the weird things tho, when I try go to a site with a
certificate it does the usual "connecting...." thing, asks if I want
to accept the certificate, then continues it's "connecting...."
so it it getting to a certain point, talking to that site to some
extent.
I installed IE7, still no change.
I did the winsock fix and netsh winsock reset, I've user 3rd party "IE-
FIXER" type scripts and apps, I've done a repair-install of XP, tried
to manually remove IE6 and re-install it (physically impossible! it
seems!)
I don't know what else to try, it's really frustrating!
Steven
Hi Steve,
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Been done,
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
I have done IE7's "revert to factory defaults" thing, which is
supposed to delete em all, will check that that has happened and
disaable the rest, if there are any.
Correction - it says it disables them, there were still some enabled
tho, so I disabled them.
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
Trying that now.
Run Disk Clean up and Defrag in safe Mode then Open the run command and
type in:
sfc /scannow click [OK]
Note the space between the sfc_/
Run a good up-to-date network-wide anti apam, virus, malware, spyware,
adware service, and I use ad-aware and spybot regularly.
I ran defrag about a week ago, but if all this other stuff doesn't
work I'll do it again.
3... Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
This one ^ took long
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.
Reboot the machine and see if the issue resolved.
Try to renew your Certificate if the above didn't help.
renew my certificate?

rebooting now to see....
Nope,
Still no luck.
Steven

Make sure these check boxes are checked:
[&] Browsing
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Both are already checked, I can use a proxy (IPCop - squid), or I can
bypass it and use a gateway, both ways work with mozilla, neither work
in IE
Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0

What should they be?
mine, SSL 2.0 is unchecked, the other two, TLS 1.0 and SSL 3.0 are
checked.
Then click on programs tab and click on the Button labelled [ Reset Web
Settings..] then Click [OK] and Hit F5.

I've that reset thing a few times, so I tried without doind it, and
again after, same diff...

= do you have a Modem or Router?, Turn the Router/Modem ON and wait a minute
or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

IPCop firewall, can't restart that during office hours ;)
BTW. this problem is the same at home on my ADSL (both in routing and
bridge mode), over dialup, and here at work on the LAN.
and as I say, it's been about a year now :)

If still no joy then continue the work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

Nope, Hosts is clean, and even without it it's the same.
If not try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.

If the above didn't help take Frankie Advise and post your HijackThis to one
of anu forms listed.
HTH.
Let us know.
nass
===www.nasstec.co.uk

Rebooting now for the .dat files.

Thanks for the help guys!

Steven

Check the SSL 2.0, and try the restart after office hours.
That all I can thing of now.
HTH.
Good luck.
nass
 
S

Steven Hook

Steven Hook said:
:
:
Hi,
for like a year now internet explorer on my laptop has had this
problem where it just says "connecting..." when I try go to a site.
Mozilla Firefox works fine, but I do want to be able to go to
Microsoft update and get my machine back up to speed. I have WSUS at
work to update most stuff, but I don't get all my office updates from
it, and I can't download clip art and templates from M$ without using
IE. :(
Here are the weird things tho, when I try go to a site with a
certificate it does the usual "connecting...." thing, asks if I want
to accept the certificate, then continues it's "connecting...."
so it it getting to a certain point, talking to that site to some
extent.
I installed IE7, still no change.
I did the winsock fix and netsh winsock reset, I've user 3rd party "IE-
FIXER" type scripts and apps, I've done a repair-install of XP, tried
to manually remove IE6 and re-install it (physically impossible! it
seems!)
I don't know what else to try, it's really frustrating!
Steven
Hi Steve,
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Been done,
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
I have done IE7's "revert to factory defaults" thing, which is
supposed to delete em all, will check that that has happened and
disaable the rest, if there are any.
Correction - it says it disables them, there were still some enabled
tho, so I disabled them.
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
Trying that now.
2.... And also for malwares from here:http://www.lavasoft.com/products/ad-aware_se_personal.phphttp://www.s...S&D
Run Disk Clean up and Defrag in safe Mode then Open the run command and
type in:
sfc /scannow click [OK]
Note the space between the sfc_/
Run a good up-to-date network-wide anti apam, virus, malware, spyware,
adware service, and I use ad-aware and spybot regularly.
I ran defrag about a week ago, but if all this other stuff doesn't
work I'll do it again.
3... Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
This one ^ took long
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.
Reboot the machine and see if the issue resolved.
Try to renew your Certificate if the above didn't help.
renew my certificate?
HTH.
nass
===www.nasstec.co.uk
rebooting now to see....
Nope,
Still no luck.
Steven
Make sure these check boxes are checked:
[&] Browsing
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.
Both are already checked, I can use a proxy (IPCop - squid), or I can
bypass it and use a gateway, both ways work with mozilla, neither work
in IE
Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0
What should they be?
mine, SSL 2.0 is unchecked, the other two, TLS 1.0 and SSL 3.0 are
checked.
Then click on programs tab and click on the Button labelled [ Reset Web
Settings..] then Click [OK] and Hit F5.
I've that reset thing a few times, so I tried without doind it, and
again after, same diff...
IPCop firewall, can't restart that during office hours ;)
BTW. this problem is the same at home on my ADSL (both in routing and
bridge mode), over dialup, and here at work on the LAN.
and as I say, it's been about a year now :)
Nope, Hosts is clean, and even without it it's the same.
Rebooting now for the .dat files.
Thanks for the help guys!

Check the SSL 2.0, and try the restart after office hours.
That all I can thing of now.
HTH.
Good luck.
nass

:(

Still no luck.
I could only delete the index.dat files in safe mode. but they weren't
big, like 5k max - seeing as I haven't used IE since the re-install I
guess.
Thanks for the help.
Steven
 

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