opac said:
I all of a sudden keep getting the error message :
Internet Explorer has encountered a problem and must close
Can't seem to figure out what to do , very frustrating since I can't
stay on line. does anyone have a suggestion
Unfortunately, we don't have any information about your machine or your
Internet connection so we can give you focused help.
Here is a link which will show you what details are needed:
http://www.dts-l.org/goodpost.htm
In the meantime:
The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Malke