Internet Explorer freezes on windows update

[steve]

My Internet Explorer freezes when I go to windows update
and click scan for updates this just started a few day
ago. Has any had this problem or heard of any service
bulletin on this issue

 

[Frank Saunders, MS-MVP]

My Internet Explorer freezes when I go to windows update
and click scan for updates this just started a few day
ago. Has any had this problem or heard of any service
bulletin on this issue

Windows Update Fails:
Disable your firewall and anti-virus when obtaining the updates.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/?kbid=193657