Internet Explorer freezes my computer when I close it

G

Guest

Hey,

About 80% of the time when I exit out of internet explorer it freezes up my
comp (even though is has fully exited) The only way to unfreeze it is to
restart/log off, or go to task manager in processes and end explorer.exe
which results in the loss of my desktop icons and my start bar. It gets
really annoying, and I wanted to know if anyone knows how to stop this. It
doesnt do this with any other browser and/or program
 
G

Guest

Eric,

Since I have gotten the new Windows Update a few days ago, I have noticed
the same thing on my version of Windows XP Home, with IE 6.0 .

It doesn't happen with Firefox though.

_____________________
Tim
 
D

Don Varnau

Hi,
Which version of Windows?
Regardless (canned response follows) ;-)

It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit. If not running XP SP2, try BHODemon 2.0
from http://www.majorgeeks.com/download3550.html The offender may simply be
a BHO.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reinstall, or
not reinstall, a program. The culprit is probably not your firewall, but
turn on the Windows Firewall (from Control Panel or Security Center) before
disabling a third-party firewall.

If not caused by a legitimate program, you should download, update and run
Ad-aware, Spybot and (if running WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
G

Guest

Ok thanks. I'm running SP1 and I only have cleanmypc popup blocker on. I'll
try what you suggested.

-Eric

Don Varnau said:
Hi,
Which version of Windows?
Regardless (canned response follows) ;-)

It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit. If not running XP SP2, try BHODemon 2.0
from http://www.majorgeeks.com/download3550.html The offender may simply be
a BHO.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reinstall, or
not reinstall, a program. The culprit is probably not your firewall, but
turn on the Windows Firewall (from Control Panel or Security Center) before
disabling a third-party firewall.

If not caused by a legitimate program, you should download, update and run
Ad-aware, Spybot and (if running WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

Eric said:
Hey,

About 80% of the time when I exit out of internet explorer it freezes up my
comp (even though is has fully exited) The only way to unfreeze it is to
restart/log off, or go to task manager in processes and end explorer.exe
which results in the loss of my desktop icons and my start bar. It gets
really annoying, and I wanted to know if anyone knows how to stop this. It
doesnt do this with any other browser and/or program
 

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