Internet Explorer and Windows Explorer jumping all over the place...

L

leepeth

Hello, I really hope one of you can help...

My desktop PC has suddenly developed a niggling little problem that
means it is all but useless now. When opening most programs, IE,
Windows Explorer and Opera the screen gets caught in a juddering motion
that seems to act like the software is switching between Restore, Full
Screen and Maximize functions, at the rate of about 6 switches a
second. As you can probably imagine, this means the computer is more
or less useless, and it's getting very frustrating. I've called the
shop where we bought it, and got the usual "It's not our problem, try
system restore, or restore factory settings". Tried system restore
about 3 days ago, and no matter where I try to restore to it's having
none of it, and then I got stop in a lovely "Packard Bell recovery
program (which includes the system restore program)" loop, that stops
actually being able to boot into Windows as it goes on a restarting
loop, again, and again and again, until all of a sudden it'll boot.
For this reason, System Restore is now switched off so I can continue
getting into Windows. Programs not affected are Media Player,
Photoshop, Outlook and RealPlayer plus others.

I assume this is a software issue, but I would really like to be able
to sort this without having to wipe the whole computer.... Please can
anybody help!?

It's a Packard Bell desktop with XP.
 
D

db

it's really hard to pinpoint
the cause, since there could
be so many factors involved.

further if it is a hardware
issue, then wiping the computer
won't help.

i suppose that if you can
check the following something
might appear out of the ordinary.

a) do you get the symptoms
in safe mode too?

b) do you see a difference
by disabling all the prestartups
in msconfig?

c) what is the ram memory
amount?

d) what is the virtual memory
amount?

e) have you checked for
spyware and adware?

f) have you checked the
disk with the command chkdsk?

- db

Hello, I really hope one of you can help...

My desktop PC has suddenly developed a niggling little problem that
means it is all but useless now. When opening most programs, IE,
Windows Explorer and Opera the screen gets caught in a juddering motion
that seems to act like the software is switching between Restore, Full
Screen and Maximize functions, at the rate of about 6 switches a
second. As you can probably imagine, this means the computer is more
or less useless, and it's getting very frustrating. I've called the
shop where we bought it, and got the usual "It's not our problem, try
system restore, or restore factory settings". Tried system restore
about 3 days ago, and no matter where I try to restore to it's having
none of it, and then I got stop in a lovely "Packard Bell recovery
program (which includes the system restore program)" loop, that stops
actually being able to boot into Windows as it goes on a restarting
loop, again, and again and again, until all of a sudden it'll boot.
For this reason, System Restore is now switched off so I can continue
getting into Windows. Programs not affected are Media Player,
Photoshop, Outlook and RealPlayer plus others.

I assume this is a software issue, but I would really like to be able
to sort this without having to wipe the whole computer.... Please can
anybody help!?

It's a Packard Bell desktop with XP.
 
L

leepeth

Done a scan for ad and viruses, but nothing was shown.

RAM is 2G, not sure about virtual... Not anywhere near the PC at mo.

I'll give them all a go when I get a chance, cheers very much!
 
L

leepeth

Thought I would just post a quick update, just in case anyone else ever
has this problem. Turns out that it was a faulty keyboard, something
that I would never have thought of... It's a wireless one, so the
batteries were going flat and it was causing the bizarre occurence as
noted above!

If this helps just one person from me posting this it will be worth it!
 
S

Shenan Stanley

leepeth said:
Thought I would just post a quick update, just in case anyone else
ever has this problem. Turns out that it was a faulty keyboard,
something that I would never have thought of... It's a wireless
one, so the batteries were going flat and it was causing the
bizarre occurence as noted above!

If this helps just one person from me posting this it will be worth
it!

I have seen this before.
Faulty keyboard is not the only culprit.
I had one lady call me and it turned out a book was on her keyboard in such
a way that the F11 key was held down.

Many times it's 'faulty user'... ;-)
 

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