Internet Explorer 6 does not startup

B

Bert

If I click on the internet button in my XP (dutch), it
does not startup. I do get a dr. Watson error like this:

Microsoft (R) DrWtsn32
Copyright (C) 1985-2001 Microsoft Corp. Alle rechten
voorbehouden.



Toepassingsuitzondering:
Toep: C:\Program Files\Internet
Explorer\iexplore.exe (PID=2228)
Tijd: 29-12-2003 @ 22:21:03.451
Uitzonderingsnummer: c0000005 (schending van
toegang)

*----> Systeemgegevens <----*
Computernaam: BERT
Gebruikersnaam: None
Terminalsessie-id: 0
Aantal processors: 1
Processortype: x86 Family 15 Model 1 Stepping 2
Windows-versie: 5.1
Actieve gecompileerde versie: 2600
Service Pack: 1
Huidig type: Uniprocessor Free
Geregistreerde organisatie: None
Geregistreerde eigenaar: None

*----> Taakoverzicht <----*
0 System Process
4 System
432 smss.exe
496 csrss.exe
524 winlogon.exe
568 services.exe
580 lsass.exe
748 svchost.exe
812 svchost.exe
912 svchost.exe
956 svchost.exe
1108 spoolsv.exe
1260 ccEvtMgr.exe
1424 navapsvc.exe
1488 nvsvc32.exe
1832 Explorer.EXE
2044 fxssvc.exe
192 iTouch.exe
160 EM_EXEC.EXE
264 ccApp.exe
368 kbdtray.exe
464 mstaskm.exe
880 msmsgs.exe
896 ctfmon.exe
932 RUNDLL32.EXE
1080 hppdirector.exe
1888 hppapml0.exe
360 ntvdm.exe
672 WinCmd32.exe
2228 iexplore.exe
2212 drwtsn32.exe

*----> Modulelijst <----*
(0000000000400000 - 0000000000419000: C:\Program
Files\Internet Explorer\iexplore.exe
(0000000000970000 - 000000000099b000: C:\WINDOWS\System32
\msctfime.ime
(00000000023d0000 - 00000000023f1000: C:\WINDOWS\System32
\DReplace.dll
(0000000002410000 - 000000000242c000: C:\Program
Files\Norton AntiVirus\NavShExt.dll
(0000000002430000 - 000000000244a000: C:\WINDOWS\System32
\ccTrust.dll
(0000000002490000 - 000000000249e000: C:\WINDOWS\iempg.dll
(000000000ffd0000 - 000000000fff3000: C:\WINDOWS\System32
\rsaenh.dll
(0000000010000000 - 0000000010008000: C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
(000000005b190000 - 000000005b1c4000: C:\WINDOWS\System32
\uxtheme.dll
(0000000061e00000 - 0000000061e0e000: C:\WINDOWS\System32
\MFC42LOC.DLL
(00000000719d0000 - 0000000071a0c000: C:\WINDOWS\system32
\mswsock.dll
(0000000071a10000 - 0000000071a18000: C:\WINDOWS\System32
\wshtcpip.dll
(0000000071a20000 - 0000000071a28000: C:\WINDOWS\System32
\WS2HELP.dll
(0000000071a30000 - 0000000071a45000: C:\WINDOWS\System32
\WS2_32.dll
(0000000071a50000 - 0000000071a59000: C:\WINDOWS\System32
\wsock32.dll
(0000000071bb0000 - 0000000071bfe000: C:\WINDOWS\System32
\NETAPI32.dll
(0000000072240000 - 0000000072245000: C:\WINDOWS\System32
\sensapi.dll
(00000000723c0000 - 00000000723d3000: C:\WINDOWS\System32
\browselc.dll
(0000000073d40000 - 0000000073e32000: C:\WINDOWS\System32
\MFC42.DLL
(0000000074670000 - 0000000074696000: C:\WINDOWS\System32
\Msimtf.dll
(00000000746a0000 - 00000000746e4000: C:\WINDOWS\System32
\MSCTF.dll
(00000000746f0000 - 000000007477f000: C:\WINDOWS\System32
\mlang.dll
(0000000075a10000 - 0000000075ab6000: C:\WINDOWS\system32
\USERENV.dll
(0000000075e30000 - 0000000075ed7000: C:\WINDOWS\System32
\SXS.DLL
(0000000075ee0000 - 0000000075efe000: C:\WINDOWS\system32
\appHelp.dll
(0000000075f20000 - 000000007601c000: C:\WINDOWS\System32
\BROWSEUI.dll
(0000000076020000 - 0000000076081000: C:\WINDOWS\System32
\MSVCP60.dll
(0000000076090000 - 000000007610a000: C:\WINDOWS\system32
\urlmon.dll
(0000000076110000 - 000000007619c000: C:\WINDOWS\System32
\shdoclc.dll
(00000000761a0000 - 0000000076239000: C:\WINDOWS\system32
\WININET.dll
(0000000076240000 - 000000007624f000: C:\WINDOWS\system32
\MSASN1.dll
(0000000076260000 - 00000000762ec000: C:\WINDOWS\system32
\CRYPT32.dll
(0000000076330000 - 000000007634c000: C:\WINDOWS\System32
\IMM32.DLL
(0000000076620000 - 000000007670b000: C:\WINDOWS\System32
\SETUPAPI.dll
(0000000076970000 - 0000000076aba000: C:\WINDOWS\System32
\SHDOCVW.dll
(0000000076ad0000 - 0000000076ae5000: C:\WINDOWS\System32
\ATL.DLL
(0000000076af0000 - 0000000076b1d000: C:\WINDOWS\System32
\WINMM.dll
(0000000076e40000 - 0000000076e4d000: C:\WINDOWS\System32
\rtutils.dll
(0000000076e50000 - 0000000076e61000: C:\WINDOWS\System32
\rasman.dll
(0000000076e70000 - 0000000076e9b000: C:\WINDOWS\System32
\TAPI32.dll
(0000000076ea0000 - 0000000076ed7000: C:\WINDOWS\System32
\RASAPI32.DLL
(0000000076ee0000 - 0000000076f05000: C:\WINDOWS\System32
\DNSAPI.dll
(0000000076f20000 - 0000000076f4d000: C:\WINDOWS\system32
\WLDAP32.dll
(0000000076f50000 - 0000000076f60000: C:\WINDOWS\System32
\Secur32.dll
(0000000076f70000 - 0000000076f77000: C:\WINDOWS\System32
\winrnr.dll
(0000000076f80000 - 0000000076f85000: C:\WINDOWS\System32
\rasadhlp.dll
(0000000076f90000 - 0000000077008000: C:\WINDOWS\System32
\CLBCATQ.DLL
(0000000077010000 - 00000000770dd000: C:\WINDOWS\System32
\COMRes.dll
(00000000770e0000 - 000000007716b000: C:\WINDOWS\system32
\OLEAUT32.dll
(0000000077170000 - 0000000077287000: C:\WINDOWS\system32
\ole32.dll
(0000000077290000 - 00000000772f4000: C:\WINDOWS\system32
\SHLWAPI.dll
(0000000077300000 - 000000007738b000: C:\WINDOWS\system32
\comctl32.dll
(0000000077390000 - 0000000077b93000: C:\WINDOWS\system32
\SHELL32.dll
(0000000077bd0000 - 0000000077bd7000: C:\WINDOWS\system32
\VERSION.dll
(0000000077be0000 - 0000000077c33000: C:\WINDOWS\system32
\msvcrt.dll
(0000000077c40000 - 0000000077c80000: C:\WINDOWS\system32
\GDI32.dll
(0000000077d10000 - 0000000077d9c000: C:\WINDOWS\system32
\USER32.dll
(0000000077da0000 - 0000000077e3d000: C:\WINDOWS\system32
\ADVAPI32.dll
(0000000077e40000 - 0000000077f30000: C:\WINDOWS\system32
\kernel32.dll
(0000000077f40000 - 0000000077fed000: C:\WINDOWS\System32
\ntdll.dll
(0000000078000000 - 000000007807e000: C:\WINDOWS\system32
\RPCRT4.dll
(0000000078090000 - 0000000078174000:
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
\comctl32.dll

*----> Statusdump voor subproces-ID 0x8b8 <----*

eax=00199db0 ebx=0017d880 ecx=02405140 edx=001525ac
esi=00000000 edi=001a3694
eip=7609cb7e esp=001294f0 ebp=00129930 iopl=0 nv
up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000202

*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\system32\urlmon.dll -
functie: urlmon!FindMediaType
7609cb67 f63b idiv byte ptr [ebx]
7609cb69 c60f84 mov byte ptr
[edi],0x84
7609cb6c cd0e int 0e
7609cb6e 0100 add [eax],eax
7609cb70 8b4d10 mov ecx,[ebp+0x10]
7609cb73 8901 mov [ecx],eax
7609cb75 8b4328 mov eax,[ebx+0x28]
7609cb78 8b4004 mov eax,[eax+0x4]
7609cb7b 8b08 mov ecx,[eax]
7609cb7d 50 push eax
Fout ->7609cb7e ff5104 call dword ptr [ecx+0x4]
ds:0023:02405144=????????
7609cb81 8975fc mov [ebp-0x4],esi
7609cb84 8b4328 mov eax,[ebx+0x28]
7609cb87 8b4018 mov eax,[eax+0x18]
7609cb8a 894328 mov [ebx+0x28],eax
7609cb8d e93056ffff jmp urlmon!
CoInternetCreateSecurityManager+0x1cb (760921c2)
7609cb92 8b4b24 mov ecx,[ebx+0x24]
7609cb95 3bcf cmp ecx,edi
7609cb97 894b28 mov [ebx+0x28],ecx
7609cb9a 0f840356ffff je urlmon!
CoInternetCreateSecurityManager+0x1ac (760921a3)
7609cba0 8b4b28 mov ecx,[ebx+0x28]

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following
frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\System32\SHDOCVW.dll -
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\System32\BROWSEUI.dll -
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\system32\USER32.dll -
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\System32\ntdll.dll -
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\system32\SHLWAPI.dll -
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\Program Files\Internet
Explorer\iexplore.exe -
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\system32\kernel32.dll -
ChildEBP RetAddr Args to Child
00129930 7609210f 0017d880 00129980 001299c0 urlmon!
FindMediaType+0xa01
00129954 76098b95 0017d848 00129980 001299c0 urlmon!
CoInternetCreateSecurityManager+0x118
001299c4 76099bb9 0017d848 00199b68 001a3628 urlmon!
ReleaseBindInfo+0x37b
00129a14 7609a1b0 001a3620 00199b68 00188810 urlmon!
RevokeBindStatusCallback+0xdc5
00129a7c 76099e6f 00129aa8 02000330 76971ab8 urlmon!
RevokeBindStatusCallback+0x13bc
0012ab04 760a38e0 0019a830 00000001 00174eb0 urlmon!
RevokeBindStatusCallback+0x107b
0012ab40 7699aec0 0019a830 00174eb0 00000000 urlmon!
CreateFormatEnumerator+0x125
0012ab74 7699ad93 0019a830 00000000 00000000 SHDOCVW!
Ordinal210+0x3f1
0012cc38 76996e53 0019a830 00174eb0 00174eb0 SHDOCVW!
Ordinal210+0x2c4
0012cc70 76996ec2 00000000 0019a830 76978900 SHDOCVW!
Ordinal174+0x23cc
0012cca4 76987c41 0018db98 00000000 00150530 SHDOCVW!
Ordinal174+0x243b
0012cd48 76987b57 0014bdb0 00150530 0018db98 SHDOCVW!
Ordinal148+0x1081
0012cd70 75f23a90 001501b4 0018db98 00000000 SHDOCVW!
Ordinal148+0xf97
0012cd8c 75f30326 0014bdb4 0018db98 00000000 BROWSEUI!
DllGetClassObject+0x1938
0012cdac 76987a89 0014bdb4 0018db98 00000000 BROWSEUI!
DllCanUnloadNow+0x6d59
0012cdf0 76987916 00000000 001524a0 00000000 SHDOCVW!
Ordinal148+0xec9
0012ce18 76987883 001524a0 00000000 00000000 SHDOCVW!
Ordinal148+0xd56
0012de8c 75f23a6f 001501b4 001524a0 00000000 SHDOCVW!
Ordinal148+0xcc3
0012dec4 75f32909 0014bdb4 001524a0 00000000 BROWSEUI!
DllGetClassObject+0x1917
0012df38 7698d4cd 00000000 00153dcc 00000001 BROWSEUI!
Ordinal126+0x915
0012df50 75f21c14 001501b4 00110252 00000001 SHDOCVW!
Ordinal130+0xeb9
0012df6c 75f32a24 0014bdb4 00110252 00000001 BROWSEUI!
Ordinal116+0x1c14
0012dfa8 75f32a51 0014bda0 00110252 00000001 BROWSEUI!
Ordinal126+0xa30
0012dfd4 77d13a68 0014bda0 00000001 00000000 BROWSEUI!
Ordinal126+0xa5d
0012e000 77d1a8f9 75f2cc65 00110252 00000001 USER32+0x3a68
0012e068 77d1450d 00000000 75f2cc65 00110252 USER32!
wsprintfA+0x216
0012e0bc 77d1887f 00636ec8 00000001 00000000 USER32!
PostMessageA+0xad
0012e0ec 77fa4da6 0012e0fc 0000009c 0000009c USER32!
MonitorFromRect+0x149
0012e61c 77d18ab5 00000100 00000000 0012e6b4 ntdll!
KiUserCallbackDispatcher+0x13
0012e6c8 77d18eb1 00000100 75f2c5f8 0012e6b4 USER32!
MonitorFromRect+0x37f
0012e704 77296800 00000100 75f2c5f8 0012eba8 USER32!
CreateWindowExW+0x31
0012eb64 75f2cac8 00000100 75f2c5f8 0012eba8 SHLWAPI!
Ordinal55+0x40
0012ede8 75f358bd 00000000 0012fee8 0014b020 BROWSEUI!
DllCanUnloadNow+0x34fb
0012ee74 75f3b91b 0014b020 0014b020 00000000 BROWSEUI!
Ordinal123+0x558
0012fef0 769a0846 0014b020 00000000 00000000 BROWSEUI!
Ordinal125+0xb7
0012ff10 00401ecd 001423b9 00000001 77291a29 SHDOCVW!
Ordinal101+0xe9
0012ff60 00401f7d 00400000 00000000 001423b9
iexplore+0x1ecd
0012ffc0 77e614c7 77291a29 80000002 7ffdf000
iexplore+0x1f7d
0012fff0 00000000 00401ee6 00000000 78746341 kernel32!
GetCurrentDirectoryW+0x44

*----> Raw Stack Dump <----*
00000000001294f0 b0 9d 19 00 48 d8 17 00 - fc 99 12 00 0d
00 0c 80 ....H...........
0000000000129500 01 00 00 00 18 00 00 00 - 00 00 00 00 dc
05 13 00 ................
0000000000129510 08 00 15 c0 00 00 00 00 - fc 87 0e f6 00
00 00 00 ................
0000000000129520 94 95 12 00 08 00 15 c0 - 00 00 00 00 78
2f 14 00 ............x/..
0000000000129530 00 e0 fd 7f 54 95 12 00 - 82 50 f4 77 78
95 12 00 ....T....P.wx...
0000000000129540 b0 95 12 00 9c 95 12 00 - 50 95 12 00 dc
05 13 00 ........P.......
0000000000129550 00 00 00 00 a0 95 12 00 - a0 99 12 00 11
1c 29 77 ..............)w
0000000000129560 13 04 00 00 01 00 00 10 - c0 97 19 00 06
00 00 00 ................
0000000000129570 3c 57 0a 76 06 00 00 00 - 18 00 00 00 03
00 00 00 <W.v............
0000000000129580 00 00 00 00 02 00 00 00 - 03 00 00 00 02
00 00 00 ................
0000000000129590 01 00 00 00 00 00 00 00 - fc 87 0e f6 70
00 00 00 ............p...
00000000001295a0 aa 40 d1 77 c0 3e 1a 00 - 00 00 00 00 00
00 00 00 [email protected].>..........
00000000001295b0 dc 05 13 00 f8 eb fd 7f - 54 98 12 00 00
00 00 00 ........T.......
00000000001295c0 f8 eb fd 7f e8 22 24 00 - 08 00 15 c0 2c
96 12 00 ....."$.....,...
00000000001295d0 e6 58 d1 77 4e 02 07 00 - 05 00 00 00 00
00 00 00 .X.wN...........
00000000001295e0 5e 00 11 00 00 00 00 00 - 9d 58 d1 77 3c
41 d1 77 ^........X.w<A.w
00000000001295f0 64 c0 d6 77 bf 58 d1 77 - b1 58 d1 77 aa
40 d1 77 [email protected]
0000000000129600 c0 3e 1a 00 00 00 00 00 - 00 00 00 00 00
00 00 00 .>..............
0000000000129610 01 00 00 00 fc 95 12 00 - 00 00 00 00 d4
96 12 00 ................
0000000000129620 bf ed d3 77 40 4f d6 77 - ff ff ff ff b1
58 d1 77 (e-mail address removed).....X.w

*----> Statusdump voor subproces-ID 0x8c0 <----*

eax=71a15008 ebx=77f6670e ecx=00000002 edx=00000000
esi=00000000 edi=00000001
eip=7ffe0304 esp=020cfae4 ebp=020cfb20 iopl=0 nv
up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000202

functie: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 8bd4 mov edx,esp
7ffe0307 0f05 syscall
7ffe0309 c3 ret
7ffe030a 8ac8 mov cl,al
7ffe030c ff1570464d80 call dword ptr
[804d4670]
7ffe0312 8b4510 mov eax,[ebp+0x10]
7ffe0315 33c9 xor ecx,ecx
7ffe0317 663908 cmp [eax],cx
7ffe031a 894dfc mov [ebp-0x4],ecx
7ffe031d 0f840d000000 je 7ffe0330

*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\system32\mswsock.dll -
WARNING: Stack unwind information not available. Following
frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\System32\WS2_32.dll -
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\system32\WININET.dll -
ChildEBP RetAddr Args to Child
020cfae0 77f6671a 719d1ea3 00000254 00000001
*SharedUserSystemCall+0xc (FPO: [0,0,0])
020cfb20 719d20a4 00000254 00000258 00000001 ntdll!
NtWaitForSingleObject+0xc
020cfc04 71a31930 00000001 020cfe84 020cfc7c mswsock+0x20a4
020cfc54 761c387c 00000001 020cfe84 020cfc7c WS2_32!
select+0xa0
020cffb0 761c4485 77e5d33b 00186790 00140808 WININET!
GetUrlCacheEntryInfoW+0x73d
020cffec 00000000 761c447c 00186790 00000000 WININET!
InternetCrackUrlW+0x9dd

*----> Raw Stack Dump <----*
00000000020cfae4 1a 67 f6 77 a3 1e 9d 71 - 54 02 00 00 01
00 00 00 .g.w...qT.......
00000000020cfaf4 0c fb 0c 02 a0 fb 0c 02 - 84 fe 0c 02 90
fb 0c 02 ................
00000000020cfb04 90 7e 18 00 1d b f6 77 - c0 b4 b3 ff ff
ff ff ff .~...[.w........
00000000020cfb14 90 7e 18 00 00 00 00 00 - 00 00 00 00 04
fc 0c 02 .~..............
00000000020cfb24 a4 20 9d 71 54 02 00 00 - 58 02 00 00 01
00 00 00 . .qT...X.......
00000000020cfb34 04 00 00 00 80 fd 0c 02 - 08 94 18 00 7c
fc 0c 02 ............|...
00000000020cfb44 cc fb 0c 02 08 00 00 00 - 5a 5e f4 77 d4
fb 0c 02 ........Z^.w....
00000000020cfb54 50 84 18 00 00 00 00 00 - 00 00 00 00 10
68 18 00 P............h..
00000000020cfb64 00 d0 fd 7f 00 00 00 00 - 1c 00 00 00 00
00 00 00 ................
00000000020cfb74 00 00 00 00 00 00 00 00 - 00 00 00 00 80
0f 05 fd ................
00000000020cfb84 ff ff ff ff 00 00 00 00 - ac fb 0c 02 80
0f 05 fd ................
00000000020cfb94 ff ff ff ff 01 00 00 00 - 00 5e f4 77 58
02 00 00 .........^.wX...
00000000020cfba4 19 00 00 00 70 ae 14 00 - 00 00 00 00 01
00 00 00 ....p...........
00000000020cfbb4 cc fb 0c 02 08 00 00 00 - 00 00 00 00 50
84 18 00 ............P...
00000000020cfbc4 d3 64 f6 77 9f c1 f5 77 - 64 02 00 00 4c
bf f5 77 .d.w...wd...L..w
00000000020cfbd4 1c 00 00 00 01 00 00 00 - 00 00 00 00 90
fb 0c 02 ................
00000000020cfbe4 00 00 00 00 90 7e 18 00 - 38 fb 0c 02 10
fc 0c 02 .....~..8.......
00000000020cfbf4 44 fc 0c 02 bc 2a 9f 71 - 80 b7 9d 71 ff
ff ff ff D....*.q...q....
00000000020cfc04 54 fc 0c 02 30 19 a3 71 - 01 00 00 00 84
fe 0c 02 T...0..q........
00000000020cfc14 7c fc 0c 02 80 fd 0c 02 - 88 ff 0c 02 34
fc 0c 02 |...........4...

*----> Statusdump voor subproces-ID 0x8bc <----*

eax=77f5c282 ebx=00000000 ecx=7729619b edx=00000000
esi=00187988 edi=0018798c
eip=7ffe0304 esp=021cff9c ebp=021cffb4 iopl=0 nv
up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000202

functie: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 8bd4 mov edx,esp
7ffe0307 0f05 syscall
7ffe0309 c3 ret
7ffe030a 8ac8 mov cl,al
7ffe030c ff1570464d80 call dword ptr
[804d4670]
7ffe0312 8b4510 mov eax,[ebp+0x10]
7ffe0315 33c9 xor ecx,ecx
7ffe0317 663908 cmp [eax],cx
7ffe031a 894dfc mov [ebp-0x4],ecx
7ffe031d 0f840d000000 je 7ffe0330

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following
frames may be wrong.
ChildEBP RetAddr Args to Child
021cff98 77f65ab4 77f5c2c7 00000001 021cffac
*SharedUserSystemCall+0xc (FPO: [0,0,0])
021cffb4 77e5d33b 00000000 0018798c 00187988 ntdll!
ZwDelayExecution+0xc
021cffec 00000000 77f5c282 00000000 00000000 kernel32!
RegisterWaitForInputIdle+0x43

*----> Raw Stack Dump <----*
00000000021cff9c b4 5a f6 77 c7 c2 f5 77 - 01 00 00 00 ac
ff 1c 02 .Z.w...w........
00000000021cffac 00 00 00 00 00 00 00 80 - ec ff 1c 02 3b
d3 e5 77 ............;..w
00000000021cffbc 00 00 00 00 8c 79 18 00 - 88 79 18 00 00
00 00 00 .....y...y......
00000000021cffcc e0 7c b4 f5 00 c0 fd 7f - c0 ff 1c 02 07
00 00 00 .|..............
00000000021cffdc ff ff ff ff 09 48 e7 77 - b8 3d e6 77 00
00 00 00 .....H.w.=.w....
00000000021cffec 00 00 00 00 00 00 00 00 - 82 c2 f5 77 00
00 00 00 ...........w....
00000000021cfffc 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d000c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d001c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d002c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d003c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d004c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d005c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d006c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d007c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d008c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d009c 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d00ac 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d00bc 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000021d00cc 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................

*----> Statusdump voor subproces-ID 0x8d0 <----*

eax=00002733 ebx=00000000 ecx=00002733 edx=00000000
esi=77fb32c0 edi=77fb32e0
eip=7ffe0304 esp=022cff70 ebp=022cffb4 iopl=0 nv
up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000202

functie: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 8bd4 mov edx,esp
7ffe0307 0f05 syscall
7ffe0309 c3 ret
7ffe030a 8ac8 mov cl,al
7ffe030c ff1570464d80 call dword ptr
[804d4670]
7ffe0312 8b4510 mov eax,[ebp+0x10]
7ffe0315 33c9 xor ecx,ecx
7ffe0317 663908 cmp [eax],cx
7ffe031a 894dfc mov [ebp-0x4],ecx
7ffe031d 0f840d000000 je 7ffe0330

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following
frames may be wrong.
ChildEBP RetAddr Args to Child
022cff6c 77f6625d 77f419b1 00000264 022cffac
*SharedUserSystemCall+0xc (FPO: [0,0,0])
022cffb4 77e5d33b 00000000 00127628 00140000 ntdll!
ZwRemoveIoCompletion+0xc
022cffec 00000000 77f41976 00000000 00000000 kernel32!
RegisterWaitForInputIdle+0x43

*----> Raw Stack Dump <----*
00000000022cff70 5d 62 f6 77 b1 19 f4 77 - 64 02 00 00 ac
ff 2c 02 ]b.w...wd.....,.
00000000022cff80 b0 ff 2c 02 98 ff 2c 02 - a0 ff 2c 02 28
76 12 00 ..,...,...,.(v..
00000000022cff90 00 00 14 00 00 00 00 00 - 00 00 00 00 48
84 18 00 ............H...
00000000022cffa0 00 7c 28 e8 ff ff ff ff - a4 7c b4 f5 4c
bf f5 77 .|(......|..L..w
00000000022cffb0 a8 7a 18 00 ec ff 2c 02 - 3b d3 e5 77 00
00 00 00 .z....,.;..w....
00000000022cffc0 28 76 12 00 00 00 14 00 - 00 00 00 00 00
00 00 00 (v..............
00000000022cffd0 00 b0 fd 7f c0 ff 2c 02 - 07 00 00 00 ff
ff ff ff ......,.........
00000000022cffe0 09 48 e7 77 b8 3d e6 77 - 00 00 00 00 00
00 00 00 .H.w.=.w........
00000000022cfff0 00 00 00 00 76 19 f4 77 - 00 00 00 00 00
00 00 00 ....v..w........
00000000022d0000 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0010 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0020 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0030 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0040 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0050 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0060 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0070 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0080 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d0090 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
00000000022d00a0 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................

*----> Statusdump voor subproces-ID 0x644 <----*

eax=00000298 ebx=00190400 ecx=00143190 edx=00000000
esi=00000100 edi=00000000
eip=7ffe0304 esp=023cfe28 ebp=023cff90 iopl=0 nv
up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000202

functie: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 8bd4 mov edx,esp
7ffe0307 0f05 syscall
7ffe0309 c3 ret
7ffe030a 8ac8 mov cl,al
7ffe030c ff1570464d80 call dword ptr
[804d4670]
7ffe0312 8b4510 mov eax,[ebp+0x10]
7ffe0315 33c9 xor ecx,ecx
7ffe0317 663908 cmp [eax],cx
7ffe031a 894dfc mov [ebp-0x4],ecx
7ffe031d 0f840d000000 je 7ffe0330

*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to
export symbols for C:\WINDOWS\system32\RPCRT4.dll -
WARNING: Stack unwind information not available. Following
frames may be wrong.
ChildEBP RetAddr Args to Child
023cfe24 77f662b7 78016e61 00000294 023cff80
*SharedUserSystemCall+0xc (FPO: [0,0,0])
023cff90 78017228 78019720 00143190 77f69005 ntdll!
ZwReplyWaitReceivePortEx+0xc
0018af20 ffffffff 00000298 0000029c 00000000 RPCRT4!
I_RpcBindingInqLocalClientPID+0x3a4f
00000000 00000000 00000000 00000000 00000000 0xffffffff

*----> Raw Stack Dump <----*
00000000023cfe28 b7 62 f6 77 61 6e 01 78 - 94 02 00 00 80
ff 3c 02 .b.wan.x......<.
00000000023cfe38 00 00 00 00 00 04 19 00 - 60 ff 3c 02 a4
7b b4 f5 ........`.<..{..
00000000023cfe48 30 52 58 80 f8 9b bc 81 - 38 26 62 81 20
26 62 81 0RX.....8&b. &b.
00000000023cfe58 5d 08 00 00 5c 08 00 00 - 00 00 00 00 f8
46 51 81 ]...\........FQ.
00000000023cfe68 08 00 00 00 a0 11 80 81 - b4 7b b4 f5 f8
46 51 81 .........{...FQ.
00000000023cfe78 08 ca 4e 00 74 7b b4 f5 - c8 c9 4e 80 68
47 51 81 ..N.t{....N.hGQ.
00000000023cfe88 02 d2 7c 81 00 00 00 00 - d0 7b b4 f5 f5
c9 4e 80 ..|......{....N.
00000000023cfe98 46 02 00 00 50 bf 4e 80 - d0 04 4f 81 d0
04 4f 81 F...P.N...O...O.
00000000023cfea8 c0 d2 7c 81 8e a5 f0 f9 - 34 05 4f 81 00
00 00 00 ..|.....4.O.....
00000000023cfeb8 00 00 00 00 e6 70 2c f8 - 30 05 4f 81 00
00 00 00 .....p,.0.O.....
00000000023cfec8 30 91 8a 81 e1 a4 8c f9 - 90 d4 7c 81 d0
04 4f 81 0.........|...O.
00000000023cfed8 f0 a4 8c f9 60 91 8a 81 - 30 91 8a 81 00
00 00 00 ....`...0.......
00000000023cfee8 03 00 00 00 46 02 00 00 - 32 a9 8c f9 fc
7b b4 f5 ....F...2....{..
00000000023cfef8 00 00 00 00 5d e0 56 f9 - dc 34 57 f9 20
91 57 f9 ....].V..4W. .W.
00000000023cff08 08 10 8a 81 08 10 8a 81 - 80 02 8b 81 08
85 8a 81 ................
00000000023cff18 20 7c b4 f5 bc 41 3d 81 - 46 02 00 00 08
ca 4e 80 |...A=.F.....N.
00000000023cff28 8c 41 3d 81 20 40 3d 81 - 54 40 3d 81 63
ed 58 80 .A=. @=.T@=.c.X.
00000000023cff38 30 1a 62 81 20 40 3d 81 - 94 6d 01 78 60
ff 3c 02 0.b. @=..m.x`.<.
00000000023cff48 af 6d 01 78 48 d2 14 00 - e8 a9 18 00 20
af 18 00 .m.xH....... ...
00000000023cff58 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff
ff ff ff ../M.....]......

*----> Statusdump voor subproces-ID 0x66c <----*

eax=719d19c4 ebx=c0000000 ecx=0064002e edx=00000000
esi=00000000 edi=71a032ac
eip=7ffe0304 esp=01ddff80 ebp=719d0000 iopl=0 nv
up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000202

functie: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 8bd4 mov edx,esp
7ffe0307 0f05 syscall
7ffe0309 c3 ret
7ffe030a 8ac8 mov cl,al
7ffe030c ff1570464d80 call dword ptr
[804d4670]
7ffe0312 8b4510 mov eax,[ebp+0x10]
7ffe0315 33c9 xor ecx,ecx
7ffe0317 663908 cmp [eax],cx
7ffe031a 894dfc mov [ebp-0x4],ecx
7ffe031d 0f840d000000 je 7ffe0330

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following
frames may be wrong.
ChildEBP RetAddr Args to Child
01ddff7c 77f6625d 719d1a1b 00000320 01ddffbc
*SharedUserSystemCall+0xc (FPO: [0,0,0])
719d0000 00000003 00000004 0000ffff 000000b8 ntdll!
ZwRemoveIoCompletion+0xc

*----> Raw Stack Dump <----*
0000000001ddff80 5d 62 f6 77 1b 1a 9d 71 - 20 03 00 00 bc
ff dd 01 ]b.w...q .......
0000000001ddff90 ac ff dd 01 b0 ff dd 01 - 40 b7 9d 71 4b
00 65 00 [email protected].
0000000001ddffa0 72 00 6e 00 ec ff dd 01 - 80 80 19 00 00
46 1a 00 r.n..........F..
0000000001ddffb0 00 00 00 00 00 00 00 00 - 3b d3 e5 77 a5
4b 9d 71 ........;..w.K.q
0000000001ddffc0 4b 00 65 00 72 00 6e 00 - 80 80 19 00 e0
ac 0a f6 K.e.r.n.........
0000000001ddffd0 00 90 fd 7f c0 ff dd 01 - 07 00 00 00 ff
ff ff ff ................
0000000001ddffe0 09 48 e7 77 b8 3d e6 77 - 00 00 00 00 00
00 00 00 .H.w.=.w........
0000000001ddfff0 00 00 00 00 c4 19 9d 71 - 80 80 19 00 00
00 00 00 .......q........
0000000001de0000 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0010 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0020 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0030 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0040 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0050 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0060 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0070 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0080 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de0090 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de00a0 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................
0000000001de00b0 00 00 00 00 00 00 00 00 - 00 00 00 00 00
00 00 00 ................

Anyone any Idea, I tried everything like reinstall, etc
but no result.

Greetings,

Bert
 
R

Robert Aldwinckle

Bert,

Your Stack Back Trace shows that these .dll modules were involved
in the crash: urlmon, SHDOCVW

What are the versions of each of those and more particularly,
are they the latest ones that you should have got by installing
the latest cumulative security update for IE? (824145)
(If you think that you have that patch but don't have the versions
of the modules that that patch installs that could be the problem.)

Also the entry point name of the crashing routine, FindMediaType
makes me think that your connection or your Home page could
be factors in the crash; so let's eliminate those by changing your
Home page temporarily to About:Blank. See if you get the same
symptom then. A next step would be to set Work Offline (Alt-F,W
in English) and try to open your Home page (or anything else which
is available) without connecting. Then take a different tack and start
a connection manually (e.g. using the Start menu's Connect To menu
item--Ctrl-Esc,T in English) and press Ctrl-F5 (Refresh) in order to see
if there is something about the cached version that is causing the problem.
If the problem is that particular page you might be lucky and find that that
Refresh is enough to clear up the symptom. Otherwise, you should
definitely clear both the TIF and History to be sure that possible
corruption in either of those areas has been eliminated.

Please report all your observations with the above tests and any others
that you do if you need more help.


Good luck

Robert Aldwinckle
---


Bert said:
If I click on the internet button in my XP (dutch), it
does not startup. I do get a dr. Watson error like this: ....
Explorer\iexplore.exe (PID=2228) ....
2228 iexplore.exe ....
(0000000076090000 - 000000007610a000: C:\WINDOWS\system32
\urlmon.dll ....
Fout ->7609cb7e ff5104 call dword ptr [ecx+0x4] ....
*----> Stack Back Trace <----* ....
ChildEBP RetAddr Args to Child
00129930 7609210f 0017d880 00129980 001299c0 urlmon!
FindMediaType+0xa01
00129954 76098b95 0017d848 00129980 001299c0 urlmon!
CoInternetCreateSecurityManager+0x118
001299c4 76099bb9 0017d848 00199b68 001a3628 urlmon!
ReleaseBindInfo+0x37b
00129a14 7609a1b0 001a3620 00199b68 00188810 urlmon!
RevokeBindStatusCallback+0xdc5
00129a7c 76099e6f 00129aa8 02000330 76971ab8 urlmon!
RevokeBindStatusCallback+0x13bc
0012ab04 760a38e0 0019a830 00000001 00174eb0 urlmon!
RevokeBindStatusCallback+0x107b
0012ab40 7699aec0 0019a830 00174eb0 00000000 urlmon!
CreateFormatEnumerator+0x125
0012ab74 7699ad93 0019a830 00000000 00000000 SHDOCVW!
Ordinal210+0x3f1
0012cc38 76996e53 0019a830 00174eb0 00174eb0 SHDOCVW!
Ordinal210+0x2c4
0012cc70 76996ec2 00000000 0019a830 76978900 SHDOCVW!
Ordinal174+0x23cc
0012cca4 76987c41 0018db98 00000000 00150530 SHDOCVW!
Ordinal174+0x243b
0012cd48 76987b57 0014bdb0 00150530 0018db98 SHDOCVW!
Ordinal148+0x1081
0012cd70 75f23a90 001501b4 0018db98 00000000 SHDOCVW!
Ordinal148+0xf97
0012cd8c 75f30326 0014bdb4 0018db98 00000000 BROWSEUI!
DllGetClassObject+0x1938
0012cdac 76987a89 0014bdb4 0018db98 00000000 BROWSEUI!
DllCanUnloadNow+0x6d59
0012cdf0 76987916 00000000 001524a0 00000000 SHDOCVW!
Ordinal148+0xec9
0012ce18 76987883 001524a0 00000000 00000000 SHDOCVW!
Ordinal148+0xd56
0012de8c 75f23a6f 001501b4 001524a0 00000000 SHDOCVW!
Ordinal148+0xcc3
0012dec4 75f32909 0014bdb4 001524a0 00000000 BROWSEUI!
DllGetClassObject+0x1917
0012df38 7698d4cd 00000000 00153dcc 00000001 BROWSEUI!
Ordinal126+0x915
0012df50 75f21c14 001501b4 00110252 00000001 SHDOCVW!
Ordinal130+0xeb9
0012df6c 75f32a24 0014bdb4 00110252 00000001 BROWSEUI!
Ordinal116+0x1c14
0012dfa8 75f32a51 0014bda0 00110252 00000001 BROWSEUI!
Ordinal126+0xa30
0012dfd4 77d13a68 0014bda0 00000001 00000000 BROWSEUI!
Ordinal126+0xa5d
0012e000 77d1a8f9 75f2cc65 00110252 00000001 USER32+0x3a68
0012e068 77d1450d 00000000 75f2cc65 00110252 USER32!
wsprintfA+0x216
0012e0bc 77d1887f 00636ec8 00000001 00000000 USER32!
PostMessageA+0xad
0012e0ec 77fa4da6 0012e0fc 0000009c 0000009c USER32!
MonitorFromRect+0x149
0012e61c 77d18ab5 00000100 00000000 0012e6b4 ntdll!
KiUserCallbackDispatcher+0x13
0012e6c8 77d18eb1 00000100 75f2c5f8 0012e6b4 USER32!
MonitorFromRect+0x37f
0012e704 77296800 00000100 75f2c5f8 0012eba8 USER32!
CreateWindowExW+0x31
0012eb64 75f2cac8 00000100 75f2c5f8 0012eba8 SHLWAPI!
Ordinal55+0x40
0012ede8 75f358bd 00000000 0012fee8 0014b020 BROWSEUI!
DllCanUnloadNow+0x34fb
0012ee74 75f3b91b 0014b020 0014b020 00000000 BROWSEUI!
Ordinal123+0x558
0012fef0 769a0846 0014b020 00000000 00000000 BROWSEUI!
Ordinal125+0xb7
0012ff10 00401ecd 001423b9 00000001 77291a29 SHDOCVW!
Ordinal101+0xe9
0012ff60 00401f7d 00400000 00000000 001423b9
iexplore+0x1ecd
0012ffc0 77e614c7 77291a29 80000002 7ffdf000
iexplore+0x1f7d
0012fff0 00000000 00401ee6 00000000 78746341 kernel32!
GetCurrentDirectoryW+0x44

*----> Raw Stack Dump <----*
....
 

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