Internal Error 2755. 1601

[Burt Johnson]

Getting the following error installing .NET Framework 1.1.
Product: Microsoft .NET Framework 1.1 -- Internal Error 2755. 1601,
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP\netfx.msi

System is Win 2000 Server with gigs of memory. It's a development server
with SQL 2000, VB5, VB6 but no .Net Framework or anything .Net.
I've been the morning searching the web and newsgroups trying anything that
remotely relates to this error but none are exactly the same. This is
failing on stopping services for iisadmin. I've even stopped iisadmin
manually.

The Netfx.log has the following which is concerning. I re-regester it even
though this install loaded it from the URTCore.cab file.
MSI (s) (B4:CC): MSCOREE not loaded loading copy from system32
MSI (s) (B4:CC): Assembly Error:Function not defined in specified DLL.


This is at the end of the Netfx.log.
MSI (s) (B4:CC): Executing op:
ActionStart(Name=StopServices,Description=Stopping
services,Template=Service: )
Action 8:06:28: StopServices. Stopping services
MSI (s) (B4:CC): Executing op:
ProgressTotal(Total=7,Type=1,ByteEquivalent=1300000)
MSI (s) (B4:CC): Executing op:
ServiceControl(,Name=aspstate,Action=2,Wait=1,)
MSI (s) (B4:CC): Executing op:
ServiceControl(,Name=iisadmin,Action=2,Wait=1,)
StopServices: Service: iisadmin
MSI (c) (88:2C): Decrementing counter to disable shutdown. If counter >= 0,
shutdown will be denied. Counter after decrement: -1
MSI (c) (88:2C): MainEngineThread is returning 1601
=== Verbose logging stopped: 6/11/2004 8:06:37 ===

 

[Burt Johnson]

I found the problem. I tried manually stopping IIS by running "net stop
iisadmin /y" and got the error message "The requested pause or stop is not
valid for this service". What was interesting is that the "TrueVector
Internet Monitor" service was listed as one of the services dependent on
IIS. I'll explain later this occurred. This service is running because of
ZoneAlarm Pro but after I shut ZoneAlarm down the IIS shutdown error still
occurred. Unfortunately I didn't read the ZoneAlarm message during the
shutdown carefully that read "... you do not have access privileges to shut
down the "TrueVector Internet monitor". Even though I was logged in as the
Administrator, ZoneAlarm will not stop "TrueVector Internet Monitor" service
unless its password is the same as the Administrator password. After
shutting down ZoneAlarm and the "TrueVector Internet Monitor" service,
Microsoft .Net Framework 1.1 installed correctly.

Why was the "TrueVector Internet monitor" service dependent on IIS? I
apparently read an article "http://www.iisfaq.com/default.aspx?View=A335"
about ZoneAlarm and IIS having startup problems and added W3SVC to the VSMON
DependOnService list. If this dependency was not there I would not have had
the install problem. Or, if ZoneAlarm's password had been the same as the
Administrator account I would not have experienced this shutdown problem.