Intermittent USB Problem

P

Puzzled

I have a Packard Bell Imedia 6175 which I upgraded from windows Me to XP
home SP2. During the upgrade my USB mouse and keyboard stopped working.
I continued the installation with a serial mouse I had connected. A
reboot fixed the USB mouse and keyboard. Since then occasionally all my
USB devices (Mouse, keyboard and speedtouch 330 modem) fail on startup
or reboot. Rebooting will eventually fix the problem though sometimes I
have to reboot 4 or 5 times. I have reinstalled the modem drivers. I
have uninstalled all USB,HID devices in device manager and the three
unknown USB devices that appear each time it fails.
I have no other problems with the devices they either work completely or
don't exist. no lights on keyboard etc. Sometimes I will have no problem
for two weeks and then it will fail 2 days running.
I have run scans with AVG, Spybot,Windows defender and Zone alarm.
 
R

R. McCarty

Try installing/updating the Chipset Driver package for your motherboard's
system components. It will be either Intel, VIA, SIS or nVidia. BelArc
Advisor (a software/hardware inventory tool) will help you determine the
specific hardware on your PC.
 
P

Plato

Puzzled said:
I have a Packard Bell Imedia 6175 which I upgraded from windows Me to XP
home SP2. During the upgrade my USB mouse and keyboard stopped working.

ME to XP is NOT recommeded. Install XP to a fresh hard drive.
 

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