Intermittent Internet with Consistent Email

[Jeders]

Have had my HP Pavillion with Vista installed on it since April 2007. Have
had no problems connecting to the internet or staying connected until the
past 3 or 4 weeks. Since that time, my internet has been going in and out on
my laptop, while my email has remained running. The other computers in the
house are fine and hook up to wireless the same way. I had Norton's
installed and thought it might be a firewall issue or something Norton's was
doing. I dumped Norton's and went with another Security suite. Things
seemed to be okay, but then tonight I have been disconnected 4 times for
probably 4-5 minutes at a time. All the while, email still works and the
other computers in the house are fine. Called my ISP, they asked me to check
HP Technical service. My thought is that since I can get email and other
computers can get internet when I can't, this is a software issue, not a
hardware issue.

Thoughts??

I do have a software firewall, and a hardware firewall on the wireless, but
they have never been in conflict in all of the time I have had wireless (3
computers have had the same setup).

 

[~Alex~.:MVP Windows Shell/User:.]

I had this same issue. At first I thought it was some bug or something. I
then figured out it was from Hibernation and the closing of the laptop lid
with it still running. So now I don’t turn the laptop off or close the lid
and I have not encountered any more of these issues.

I have also installed SP1 RC1 on there as well. Which has helped. If you
hibernate you might want to check for some Vista updates related directly to
the hibernation process and laptops. I am almost positive that from my
experience it is related to Hibernation.

 

[Phillips]

See if you can use ftp, https (try https:///www.microsoft.com for ex),
Messenger. If you can, only your http connection has an issue - tcp/ip ports
or router or who knows what; have this issue on a MacBook w/ BootCamp and XP
Pro.
Michael

 

[DP]

If you hover your mouse over your internet icon in the system tray, does it
say something like "local only"?
I had a similar problem. I've forgotten most of the details now, but you
could search this newsgroup because it was discussed here. Others have
described the same thing.
I could do some things on the internet, but not others. Never found a
solution for it, and the problem seems to have gone away.

 

[Jeders]

Alex,
Unfortunately, my computer isn't set to hybernate ever. It "sleeps." But,
hibernate is a different option than sleep. This issue occurs right when I'm
in the middle of doing something online, browsing, searching, whatever. Not
when inactive.

 

[Jeders]

Tried to FTP and still nothing.

Rolled the mouse over the Internet icon and don't get a local only message.
Interesting thing, I can't get to the net right now, but was able to connect
to this forum.

Weird.

 

[Phillips]

I would try another wireless card - from one of the other computers you
have.
It's difficult to pinpoint the problem.... did you run the connection
diagnostic tool - you get a link when IE displays the connection error page.
It will generate a log and tell you what protocols are available.
Michael

 

[Jeders]

Would it be a hardware issue like a wireless card when I can still get email???

I would try another wireless card - from one of the other computers you
have.
It's difficult to pinpoint the problem.... did you run the connection
diagnostic tool - you get a link when IE displays the connection error page.
It will generate a log and tell you what protocols are available.
Michael

 

[Phillips]

On the face of it, not; however, the "new" card and driver will have new
registry entries, slightly different setup and might work.
You do not have http connection at all, not even when you reboot?

Michael

Would it be a hardware issue like a wireless card when I can still get
email???