Interface Problems - Can't download or send or delete. Server OK

R

rozjdesign

I can go thru web-mail and download / send, but can't do it from the desktop.
It says I have an Interface problem. I can't delete or add information to
my calendar as well. It is connecting to the server to send messages, but
doesn't delete them afterwards - they stay in my outbox. I've tried
reloading Microsoft Office but didn't change anything.
 
R

rozjdesign

Microsoft Office XP Professional with Publisher Version 2002
The error message is:
"The messageing interface has returned an unknown error. If the problem
persists, restart Outlook."
I removed the MS Office software and reloaded - that didn't do anything.
I did check my virus protection and I have 4 virsus files in the "vault"
They are:
Virus found Win32/Antinny (Filename: (e-mail address removed))
Trojan horse Downloader.Generic5.PIO (Filename: aaw2007.exe)
Trojan horse SHeur.CKV (Filename: psa30se_ytb612_a705_DLM_enu_full.exe)
Trojan horse Generic.CNM (Filename:
_restore{325C1DA8-12F2-4CBC-9BC8-541C2153A70B}\RP114\A0057391.dll)

Any of this help???
Thanks
 
J

Jocelyn Fiorello

Reinstalling Office rarely fixes these issues because Outlook leaves a lot of
its old files untouched when you reinstall. You can, however, try running
Detect and Repair from the Help menu in Outlook -- make sure you have your
Office installation CD handy.
 

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