S
Simon Dean
Hi,
We are installing some updated software where I work, Sunrise Enterprise.
We have been experiencing some random issues, never quite the same.
Now we have had two versions of the software, and client software,
Client32, refers to an INI file in the software folder to find the path
of the database configuration file.
The path was "Enterprise 5.0". There is now an "Enterprise 6.0" and to
ensure no mismatches, "Enterprise 5.0" was renamed "Enterprise 5.0 OLD".
Now, some of these paths weren't updated correctly. So we fixed this on
Windows XP by modifying the INI file. And that then just worked.
Windows Vista on the otherhand...
We change the INI file using Notepad, everything looks fine, but the
program does not appear to pick up the change. We know this, because it
does not provide the expected login screen. If we restore the Enterprise
5.0 folder on the network, then everything kicks into life.
Removing the 5.0 folder again, and Vista breaks.
We check the INI files in Notepad again, and they all point to
Enterprise 6.0. We also check the registry, and there is no reference to
Enterprise 5.0.
There's something we're obviously missing.
I would be very tempted to query whether when querying the INI file,
Vista is reporting an outdated "shadow copy" of the file, for some reason.
However if I log into the Vista PC as another user, or even Run as
Administrator, then the software works and correctly picks up the
Enterprise 6.0 folder.
Im very confused.
Do you have any thoughts as to what might be happening?
Thanks
Simon
We are installing some updated software where I work, Sunrise Enterprise.
We have been experiencing some random issues, never quite the same.
Now we have had two versions of the software, and client software,
Client32, refers to an INI file in the software folder to find the path
of the database configuration file.
The path was "Enterprise 5.0". There is now an "Enterprise 6.0" and to
ensure no mismatches, "Enterprise 5.0" was renamed "Enterprise 5.0 OLD".
Now, some of these paths weren't updated correctly. So we fixed this on
Windows XP by modifying the INI file. And that then just worked.
Windows Vista on the otherhand...
We change the INI file using Notepad, everything looks fine, but the
program does not appear to pick up the change. We know this, because it
does not provide the expected login screen. If we restore the Enterprise
5.0 folder on the network, then everything kicks into life.
Removing the 5.0 folder again, and Vista breaks.
We check the INI files in Notepad again, and they all point to
Enterprise 6.0. We also check the registry, and there is no reference to
Enterprise 5.0.
There's something we're obviously missing.
I would be very tempted to query whether when querying the INI file,
Vista is reporting an outdated "shadow copy" of the file, for some reason.
However if I log into the Vista PC as another user, or even Run as
Administrator, then the software works and correctly picks up the
Enterprise 6.0 folder.
Im very confused.
Do you have any thoughts as to what might be happening?
Thanks
Simon