Integrated Webcam problems

G

Guest

I have a laptop HP Pavilion dv6451 with Vista Ultimate and an integrated
webcam. My problem is that the webcam seems to not be released after I finish
a video call, so the next time I try to have a video call I get the message
that "the camera is not plugged in to the computer or it is beeing used in a
video call by another program". As I said, the camera is integrated to the
computer so it is plugged, and I have no other program running. I have tried
uninstalling the web cam drivers and installing them again; I have stopped
and started the device through the Windows Image Acquisition Service to no
use.
Does anyone has this problem? Any help?
 
C

Carey Frisch [MVP]

Chat support for HP products
http://welcome.hp.com/country/us/en/contact/chat_1.html

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

I have a laptop HP Pavilion dv6451 with Vista Ultimate and an integrated
webcam. My problem is that the webcam seems to not be released after I finish
a video call, so the next time I try to have a video call I get the message
that "the camera is not plugged in to the computer or it is beeing used in a
video call by another program". As I said, the camera is integrated to the
computer so it is plugged, and I have no other program running. I have tried
uninstalling the web cam drivers and installing them again; I have stopped
and started the device through the Windows Image Acquisition Service to no
use.
Does anyone has this problem? Any help?
 
A

Andre Da Costa[ActiveWin]

Have you contacted HP about this? Are there any settings in the Notification
Area to disable/turn off after use? Did your computer with documentation on
how to use the web cams settings?
 
G

Guest

I am now chatting with HP support. I don't know about the settings in the
Notification Area, but it sounds like something that could help. I tried
stopping and starting the Windows Image Acquisition Service, but it does not
help.

The computer came with no documentation about the webcam, since it is
integrated...
Let's see what HP support has to say.

Thanks, Andre
 

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