Insufficient rights to run system restore

[Dr Zoidberg]

One of our users has a windows XP SP2 laptop that is refusing to allow him
to run system restore , saying

You do not have sufficient security privileges to restore your system.
Please contact your site administrator, or log out and log in again as an
administrator and try again.

We get this using either the local administrator account , or a domain
account that has full administrative rights on that machine.

If I log on using the domain admin account then I have no problems.

Anyone seen this before , and more importantly fixed it

--
Alex

"I laugh in the face of danger"
"Then I hide until it goes away"

www.drzoidberg.co.uk
www.sffh.co.uk
www.upce.org.uk

 

[Guest]

Hello Alex,

XP Users without Administrator privileges are not allowed
to do certain high level admin tasks. Be sure to login as
the administrator to do these high level tasks or change
his user account setting to allow him to do some high
level admin tasks..

If you would like to correspond further, please contact
me via a temp email address I have setup:

(e-mail address removed)

Sincerely,

Craig McIntosh
GNIS Support

 

[jenifer_scot]

XP and 2000 Professional have the security built into
their systems where you must have adminstrative
priveleges unless you change those system policies.

 

[Dr Zoidberg]

XP and 2000 Professional have the security built into
their systems where you must have adminstrative
priveleges unless you change those system policies.

Yes , but the error occurs when using user accounts that *do* have full
administrative control over the laptop.
These user accounts used to be able to do this without problems , and
nothing has been changed.
--
Alex

"I laugh in the face of danger"
"Then I hide until it goes away"

www.drzoidberg.co.uk
www.sffh.co.uk
www.upce.org.uk

 

[Dr Zoidberg]

Hello Alex,

XP Users without Administrator privileges are not allowed
to do certain high level admin tasks. Be sure to login as
the administrator to do these high level tasks or change
his user account setting to allow him to do some high
level admin tasks..

His user account does have full admin rights over the laptop , as does the
local administrator account on that machine.
He used to be able to restore successfully , and nothing has been changed to
the best of our knowledge.
--
Alex

"I laugh in the face of danger"
"Then I hide until it goes away"

www.drzoidberg.co.uk
www.sffh.co.uk
www.upce.org.uk

 

[Steve N.]

Yes , but the error occurs when using user accounts that *do* have full
administrative control over the laptop.
These user accounts used to be able to do this without problems , and
nothing has been changed.

I suspect corrupt user profiles. I've seen similar situations with other
admin tasks for "admin" users. The only solution I've found is to backup
the user's files, delete the account, recreate the user, then restore
their files. Do NOT copy the old user profile to a new user, it may just
inherit the problem.

Steve

 

[Dr Zoidberg]

I suspect corrupt user profiles. I've seen similar situations with
other admin tasks for "admin" users. The only solution I've found is
to backup the user's files, delete the account, recreate the user,
then restore their files. Do NOT copy the old user profile to a new
user, it may just inherit the problem.

Thanks , I'll give that a go

--
Alex

"I laugh in the face of danger"
"Then I hide until it goes away"

www.drzoidberg.co.uk
www.sffh.co.uk
www.upce.org.uk

 

[Alex Nichol]

Yes , but the error occurs when using user accounts that *do* have full
administrative control over the laptop.
These user accounts used to be able to do this without problems , and
nothing has been changed.

Check in a run of gpedit.msc
There is a setting at
Windows settings - Local Policies - User rights
to permit
Perform volume maintenance tasks
which I think might well embrace running SR