Installtion on IBM ThinkPad T43

[Guest]

I removed Anti-Spyware (Beta 1) in order to install Defender (Beta 2) but
find that I cannot install because I have the wrong processor type, which
seems strange, to say the least.

Message displayed is:
'This installation package is not supported by the processor type.
Contact your product vendor.'
The laptop is running Windows XP SP-2 on an IBM/ Lenovo ThinkPad T43-2668
F5G with Intel Pentium M Processor 1.86 GHz with 1 GB RAM.

Any suggestions?

TIA,
Nick

 

[Guest]

Discovered the cause of problem (me!) I have to admit that I downloaded the
64 bit version... aaaaaah

(Constructive critism/suggestion: Pity the error message was not more
indicative of the cause of the problem. For such a simple error, which users
will make, it must be simple enough to indicate that the 64 bit version
cannot be installed and that the processor requires 32 bit version?)

Nick

 

[Bill Sanderson]

This is indeed confusing to the users. It isn't so much the processor type,
as the OS version that changes the requirement from the 32-bit version to
the 64-bit version. I would think this could be done better.

 

[Guest]

I ran into the 'not supported by this processor' message as well. I didn't
find a 32-bit version. Did I miss something?

 

[Guest]

I ran into the 'not supported by this processor' message as well. I didn't
find a 32-bit version. Did I miss something?

from memory, the 32 bit version link was above the description of the
application as a button/ banner link, whereas the 64 bit version was a normal
hyperlink underneath the description. (Hope this helps as I have not the
actual window displayed at present.)
Nick

 

[Guest]

from memory, the 32 bit version link was above the description of the
application as a button/ banner link, whereas the 64 bit version was a normal
hyperlink underneath the description. (Hope this helps as I have not the
actual window displayed at present.)
Nick

Thanks Nick - I found the right link and Defenderis scanning my computer as
I write.

 

[Bill Sanderson]

If you downloaded from the "download" link, and the filename is
windowsdefender.msi (?)--you have the right version. I believe that some
folks may see this message if the download is incomplete or corrupted in
some way--doing another download, and making sure to save to a known
location---desktop, for example, and then run by double clicking after the
download completes--may help.

--

 

[Bill Sanderson]

great!

--

Thanks Nick - I found the right link and Defenderis scanning my computer
as
I write.