sende said:
We currently have Windows 98se and I am trying to install Windows XP Home
Edition. During the setup I get a message that reads -- Setup cannot copy
the file bootvil.dll -- and then I am given the options to RETRY - enter;
SKIP FILE - escape;or QUIT SETUP - F3. It will not let me do the first two
options; therefore, I hit F3 and then the computer reboots and then it trys
to install again and goes back to this same message so it keeps looping back
to where I was before with no progress. I've uninstalled and need some help.
Does anyone have any suggestions? Thanks!!
Problems copying files or corrupted files during installation are
most often caused by defective or sub-standard hardware; in order of
likelihood, either RAM, the hard drive, or the motherboard. On very
rare occasions the installation CD is the problem.
Have you made sure that your PC's hardware components are capable
of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Windows Catalog:
(
http://www.microsoft.com/whdc/hcl/default.mspx) Additionally, run
Microsoft WinXP Upgrade Advisor to see if you have any incompatible
hardware components or applications.
You should, before proceeding, take a few minutes to ensure that
there are WinXP device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware quality requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective or substandard
hardware (particularly motherboards, RAM and hard drives) that will
still support Win9x.
HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639
Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm
HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064
--
Bruce Chambers
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
