this may help, quoted form
http://www.ChicagoTech.net
Connect using a dial-up modem or VPN option in the New Connection Wizard is unavailable (gray out)
SYMPTOMS:
1) After installed SP1 for XP and then use the System Restore feature to restore Windows to a state before the installation of the service pack.
2) After upgraded your computer to XP Pro from Win98, ME and XP Home. You may experience the following symptoms: a) The Connect using a dial-up modem or VPN option in the New Connection Wizard is unavailable (gray out). b) The Network Connections folder is empty. c) ICS and ICF services do not start because of a dependency failure. d) In the Event Viewer, you may get Event ID: 7023, Event ID: 20035 or error 5 with Access is denied, Remote Access Connection Manager failed to start because it could not create buffers or Could not start the Remote Access Connection Manager service on Local Computer.
Resolution: 1) To resolve this problem, reinstall SP1 for Windows XP. 2) Delete the NextID value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony\Cards\NextID, and then restart the computer. 3) Delete the Telephony key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony.
Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help.
Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, Remote Access on
http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
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Hi,
I have Windows XP Professional. I'm trying to connect to a VPN.
When I go Network Connections -> Create a New Connection -> Connect to a
Network at my Workplace ->
All i get is 2 grayed out entries, one of which is VPN.
How do I get these not to be grayed, out, that is, to get the VPN client
component installed?
-Deepesh
