Installing SP1A

[Andrew]

Hello, Whenever I try to install service pack 1A, I get an error message
saying that atapi.sys is in use and that I need to close the application
that is using it for setup to continue. I have tried to boot in safe mode
but the problem still occurs. Hope someone can help.

Thanks

 

[Carey Frisch [MVP]]

Perform a "clean boot" and then install SP1a.

How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&Product=winxp

Visit: http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
and select "Network Installation", download SP1a to a new folder, then install.


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Hello, Whenever I try to install service pack 1A, I get an error message
| saying that atapi.sys is in use and that I need to close the application
| that is using it for setup to continue. I have tried to boot in safe mode
| but the problem still occurs. Hope someone can help.
|
| Thanks

 

[Guest]

read this link from the Google search.
http://www.computing.net/windowsxp/wwwboard/forum/107027.html