Installing printer

[D.J.Smith]

I am trying to install Epson CX5200 on Windows XP - 2.6 processor and 1
Gbyte RAM.
Printer shows up in Printers and Faxes - but Printer Properties will not
show.- therefore cannot check driver.
CPU usage is 98-100% and the whole thing hangs. The CX will scan to file -
so USB connection must be working.
I am told it is to do with spoolsv - but if I try to halt this process I get
a window saying 'Printer properties cannot be displayed'.
Hope someone can help!

 

[Cari \(MS-MVP\)]

Uninstall it completely..... then ensure you have updated drivers from the
Epson website and try a new install....

http://www.coribright.com/windows/Article One.htm

 

[D.J.Smith]

Thanks - just tried all that - same result! - even with the latest driver
from Epson!

 

[Cari \(MS-MVP\)]

Are you logged on as an Administrator?

Do you have all updates and service packs installed?

Is there any indication in the Event Viewer (Control Panel, Admin Tools,
Event Viewer)?

 

[D.J.Smith]

Thanks for your help
1 - yes, I am logged on as administrator
2. Am wary of this - each time I try to download updates the computer
crashes when trying to install! SP2 IS installed.
3. Don't really understand Event Viewer - seems very complicated! Sorry!